Bluefish AI

Artificial Intelligence

• Serve as a senior advisor to customer executives and teams, shaping their AI Marketing adoption roadmap and ensuring Bluefish solutions deliver measurable impact.
• Own strategic relationships with key accounts, delivering executive-level insights, quarterly business reviews, and tailored optimization plans that drive retention and growth.
• Stay ahead of AI, SaaS, SEO, and marketing technology trends—bringing forward-looking insights to customers and helping Bluefish anticipate industry shifts.
• Identify and codify patterns from customer engagements to shape Bluefish’s best practices, thought leadership, and playbooks for AI-powered performance.
• Collaborate with product, account, and operations to bring customer feedback into product strategy and ensure alignment between customer outcomes and Bluefish’s roadmap.

Customer AI Strategist

Account Manager

• Work with Account Lead to manage a portfolio of strategic customer accounts (primarily Fortune 500 companies and top-tier agencies) ensuring satisfaction, retention, and account growth.
• Serve as a trusted partner to mid- and senior-level customer stakeholders to help them get maximum value from the Bluefish AI platform.
• Manage day-to-day relationships with your Account Lead to ensure high levels of satisfaction and engagement.
• Support the development and execution of account plans aligned with customer objectives and internal growth goals.
• Identify opportunities to increase product adoption and drive account expansion in partnership with Account Lead and Sales.
• Collaborate cross-functionally with product, support, marketing, and sales teams to deliver a seamless customer experience.
• Monitor account health through usage data, feedback, and customer sentiment to proactively address risks and improve outcomes.
• Support renewal and upsell efforts, including coordination of deliverables, documentation, and stakeholder communication.
• Stay informed on industry trends, customer use cases, and best practices to provide forward-thinking recommendations.
• Help develop case studies, insights, and reporting that add value to the customer and internal teams.

Senior Account Manager

Growth Marketing

• Own the success and growth of key agency accounts, understand growth drivers, identify opportunities for product usage and expansion, manage risks, and build strategic plans to achieve customer business objectives.
• Build and maintain strong relationships within account teams.
• Provide strategic consulting to business leaders, partnership teams and CoEs, helping them navigate AI marketing and fully leverage Bluefish products to achieve their business objectives.
• Develop case studies and best practices that showcase thought leadership and deliver actionable insights to customers.
• Continuously monitor industry trends within the marketing technology landscape, adjusting account strategies proactively to align with market dynamics.
• Ensure clear communication between internal and customer teams, advocate internally for customer needs, and incorporate client feedback into service and product enhancements.
• Proactively monitor account health through regular assessments of customer satisfaction, product usage, and service delivery.
• Oversee renewal processes and actively seek opportunities for account expansion.

Account Lead, Agency Growth

Chief Marketing Officer

• Define and execute the marketing vision that elevates Bluefish’s brand, drives demand, and establishes us as the category leader in AI marketing.
• Own brand strategy, demand generation, communications, and product marketing—while building and leading a high-performing marketing team.
• Develop and execute an integrated marketing strategy that drives awareness, pipeline growth, and customer engagement.
• Position Bluefish AI as the category-defining leader in AI marketing through compelling messaging, storytelling, and thought leadership.
• Lead programs across digital, content, events, and partnerships that generate qualified leads and accelerate pipeline.
• Translate product capabilities into clear, differentiated value propositions that resonate with enterprise buyers. Create sales enablement materials that empower our go-to-market teams.
• Secure speaking opportunities, media coverage, analyst relations, and partnerships that extend Bluefish’s visibility.
• Partner closely with the CEO, CRO, and Product leadership to align marketing with company goals and revenue targets.
• Hire, coach, and develop a world-class marketing team to scale with the company’s growth.
• Establish KPIs, track performance, and use data-driven insights to refine campaigns and maximize ROI.

Head of Marketing

Recruitment

• Own full-cycle recruiting across technical, GTM, and business roles, from sourcing to offer.
• Partner with executives and hiring managers to define role requirements and hiring strategies.
• Build and manage a strong candidate pipeline using creative sourcing methods.
• Manage relationships with external recruiting agencies, including negotiating contracts, setting performance expectations, and ensuring alignment with hiring needs and company culture
• Develop a compelling employer brand that resonates with top talent.
• Track and report recruiting metrics (pipeline health, time-to-fill, candidate experience).
• Design and implement HR processes, policies, and programs for a scaling Series A company.
• Oversee onboarding and ensure a best-in-class employee experience.
• Support managers with performance management, career development, and employee relations.
• Partner with leadership on engagement initiatives, DEI, and culture-building.
• Ensure compliance with labor laws and partner with external HR/payroll vendors.
• Serve as a trusted advisor to employees across all levels.

Talent Acquisition and HR Lead

Sales Operations Manager

• Partner across revenue leadership to develop and own systems, processes, and insights spanning new business, account management, and expansion.
• Drive CRM management, reporting, forecasting, territory planning, compensation, and deal desk operations.
• Design, document, and continuously improve scalable sales processes from lead-to-close.
• Own configuration and optimization of HubSpot and other GTM tools to ensure adoption, data reliability, and reporting.
• Build and maintain dashboards for forecasting, pipeline health, funnel conversion, and win rates.
• Analyze GTM performance metrics and prepare board- and exec-level reporting with actionable insights.
• Lead account planning and support annual and quarterly quota design; administer and track attainment.
• Manage sales compensation structure and performance tracking to ensure clarity and alignment.
• Own the deal desk function: structure/pricing complex deals, review non-standard terms, and manage approvals.
• Build scalable deal desk processes, approval workflows, and a central knowledge base for playbooks and policies.
• Partner with finance and legal to ensure clean deal documentation, invoicing, and revenue recognition handoffs.
• Serve as a connector across Sales, Account, Marketing, Customer Success, Finance, and Legal to align systems and processes.
• Support sales enablement around process rollout, CRM usage, forecasting, and deal structuring.
• Work as part of a globally distributed team with business operations in New York City and engineering in Berlin.

Senior Sales Operations Manager

Marketing

•Spearhead the development and execution of marketing strategies that enhance Bluefish’s visibility and drive business growth.
•Develop and refine marketing messages to align with brand and business objectives.
•Build and maintain relationships with media and industry influencers, manage press releases, and secure opportunities for press coverage to further public relations efforts.
•Identify and engage with potential partners for collaborations that boost Bluefish's market presence.
•Plan, coordinate, and manage participation in industry events and conferences, securing speaking engagements and managing logistical planning.
•Collaborate with senior leadership to publish insightful thought leadership and research that reinforces Bluefish’s position as a leader in the AI marketing space.
•Create and manage a dynamic content calendar in collaboration with internal teams, producing engaging social media posts and blog entries.
•Update and maintain the website to ensure content is current, accurate, and optimized.
•Develop, produce, and manage a comprehensive range of externally facing content, including presentation decks, demo videos, product guides, infographics, and digital brochures; ensure all materials are compelling, informative, and on-brand to enhance customer engagement and support promotional efforts.