Bluefish AI

Sales Operations Manager

• Partner across revenue leadership to develop and own systems, processes, and insights spanning new business, account management, and expansion.
• Drive CRM management, reporting, forecasting, territory planning, compensation, and deal desk operations.
• Design, document, and continuously improve scalable sales processes from lead-to-close.
• Own configuration and optimization of HubSpot and other GTM tools to ensure adoption, data reliability, and reporting.
• Build and maintain dashboards for forecasting, pipeline health, funnel conversion, and win rates.
• Analyze GTM performance metrics and prepare board- and exec-level reporting with actionable insights.
• Lead account planning and support annual and quarterly quota design; administer and track attainment.
• Manage sales compensation structure and performance tracking to ensure clarity and alignment.
• Own the deal desk function: structure/pricing complex deals, review non-standard terms, and manage approvals.
• Build scalable deal desk processes, approval workflows, and a central knowledge base for playbooks and policies.
• Partner with finance and legal to ensure clean deal documentation, invoicing, and revenue recognition handoffs.
• Serve as a connector across Sales, Account, Marketing, Customer Success, Finance, and Legal to align systems and processes.
• Support sales enablement around process rollout, CRM usage, forecasting, and deal structuring.
• Work as part of a globally distributed team with business operations in New York City and engineering in Berlin.

Senior Sales Operations Manager

Recruitment

• Own full-cycle recruiting across technical, GTM, and business roles, from sourcing to offer.
• Partner with executives and hiring managers to define role requirements and hiring strategies.
• Build and manage a strong candidate pipeline using creative sourcing methods.
• Manage relationships with external recruiting agencies, including negotiating contracts, setting performance expectations, and ensuring alignment with hiring needs and company culture
• Develop a compelling employer brand that resonates with top talent.
• Track and report recruiting metrics (pipeline health, time-to-fill, candidate experience).
• Design and implement HR processes, policies, and programs for a scaling Series A company.
• Oversee onboarding and ensure a best-in-class employee experience.
• Support managers with performance management, career development, and employee relations.
• Partner with leadership on engagement initiatives, DEI, and culture-building.
• Ensure compliance with labor laws and partner with external HR/payroll vendors.
• Serve as a trusted advisor to employees across all levels.

Talent Acquisition and HR Lead

Marketing

•Spearhead the development and execution of marketing strategies that enhance Bluefish’s visibility and drive business growth.
•Develop and refine marketing messages to align with brand and business objectives.
•Build and maintain relationships with media and industry influencers, manage press releases, and secure opportunities for press coverage to further public relations efforts.
•Identify and engage with potential partners for collaborations that boost Bluefish's market presence.
•Plan, coordinate, and manage participation in industry events and conferences, securing speaking engagements and managing logistical planning.
•Collaborate with senior leadership to publish insightful thought leadership and research that reinforces Bluefish’s position as a leader in the AI marketing space.
•Create and manage a dynamic content calendar in collaboration with internal teams, producing engaging social media posts and blog entries.
•Update and maintain the website to ensure content is current, accurate, and optimized.
•Develop, produce, and manage a comprehensive range of externally facing content, including presentation decks, demo videos, product guides, infographics, and digital brochures; ensure all materials are compelling, informative, and on-brand to enhance customer engagement and support promotional efforts.

Senior Sales Operations Manager

Talent Acquisition and HR Lead

Marketing Lead