Bluefish AI

Senior Customer AI Researcher

Bluefish AI

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Job Level

Senior

About the role

  • Own the end-to-end technical research stack, including platform specifications, configurations, advanced prompt engineering, custom queries, and the architecture of client-facing dashboards.
  • Generate high-impact thought leadership ideas by synthesizing industry trends, internal best practices, and deep-dive platform knowledge into fresh perspectives for the market.
  • Translate strategic briefs into rigorous data requirements, defining the boundaries of our research.
  • Partner closely with the Editorial Director to co-author content briefs, ensuring that all data-driven narratives are technically sound, defensible, and meet the highest standards of credibility.
  • Responsible for delivering clean, structured datasets and distilling them into the "top 3" most actionable insights that drive immediate value for our clients.
  • Build and maintain the "Research Playbook," creating scalable processes for deep-dive audits for clients.

Requirements

  • 5+ years of experience in technical research, data science, or performance-based marketing analytics within a SaaS or agency environment.
  • Hands-on experience with LLM configurations and prompt engineering.
  • Proven ability to manage large datasets and the "detective" mindset required to find patterns in the noise of AI-generated responses.
  • Can take a high-level marketing question and break it down into a technical measurement plan with clear "can/cannot" parameters.
  • Excellent at working cross-functionally with both creative/editorial teams and technical/engineering teams.
  • Eagle eye for detail and pride in delivering "clean" data.
Benefits
  • Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI
  • Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry
  • Join an experienced high-performing team where you will have immediate ownership and impact
  • Experience a true meritocracy with significant career growth upside as the business scales
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical researchdata scienceperformance-based marketing analyticsLLM configurationsprompt engineeringdata managementdata analysisdata structuringdata insightstechnical measurement planning
Soft Skills
cross-functional collaborationattention to detailcritical thinkingsynthesis of ideascommunicationcreativityproblem-solvingstrategic thinkingadaptabilityleadership