Blue Yonder

Support Engineer – Supply Chain, Demand Planning, PLSQL

Blue Yonder

full-time

Posted on:

Location Type: Office

Location: Hyderabad • India

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Tech Stack

AzureJavaPythonSplunkSQL

About the role

  • Design & Architect: Understand the implemented solution design
  • Enhance/Change the design based on new business requirements by the customer
  • Identify Root cause and find the permanent solution to any problem
  • Responsible to address incident/request related to above mentioned suite of products
  • Guide & Govern: Provides technical and non-technical support during the Steady state period
  • Operate & Optimize: Provides advice to customers regarding industry best practices and process methodology
  • Provide value through Innovation and Automation

Requirements

  • Requires a bachelor’s degree (in Industrial/Mechanical Engineering or equivalent) and experience in SC domain
  • 3-11 years of IT experience, with 2-3 years in Supply chain products
  • Strong expertise in SQL, PL/SQL, Data structure
  • NextGen skills like AppDynamics, Splunk, MuleSoft, Python, AI/ML, Azure is a plus
  • Should have strong flair for technology and hands on expertise in debugging/analyzing code in any programming language (Java)
Benefits
  • 24x7/Weekend coverage and response to systems alerts during 'on-call' periods
  • Provides advice to customers regarding industry best practices and process methodology
  • Understands the workflow and tables involved in BY solutions (IO, OP, S&OP, FP, SCP, ESP, Demand, Fulfilment) can be configured to better facilitate client business processes
  • Implements monitoring, performance tuning, and operational best practices
  • Provides primary user support and verifies that the system provides the required business functions and maintains data integrity
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLPL/SQLData structurePythonJavaAppDynamicsSplunkMuleSoftAI/MLAzure
Soft Skills
problem solvingtechnical supportnon-technical supportguidancegovernanceinnovationautomationcustomer advisoryprocess methodologyroot cause analysis
Certifications
bachelor's degree in Industrial Engineeringbachelor's degree in Mechanical Engineering