Support Engineer 2 – BY Category Management, SQL, Azure
Blue Yonder
full-time
Posted on:
Location Type: Office
Location: Coimbatore • India
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Tech Stack
About the role
- Responsible for the implementation of Blue Yonder Category Management
- Handle the implementation and provide a solution to technical/functional issues
- Maintenance & support during the Implementation phase of the customer project
- Consulting with customers regarding maintenance of software systems
- Assists in resolution of problems escalated by the customer or other associates
- Review existing application set up and resolve customer reported issues
- Provide coverage for Catman customers
- Handle all batch failures and assist team members in executing various activities
Requirements
- 3-5 years of work experience
- Experience with working on Azure & understands Azure landscape to Implement the product architecture effectively.
- Proficient in Oracle SQL, PL/SQL, and Shell scripting.
- Good understanding on the Control-m & other CLM/BL tools.
- Strong analytical skills and problem-solving skills.
- Good knowledge of Oracle RBDMS concepts.
- Familiarity with the basic network terminologies.
- Ability to provide 24/7 coverage for Catman customers.
- Knowledge of any defect management tool will be an added advantage.
- Communication with good English language skills both verbal and written.
- Excellent organization and technical documentation skills.
Benefits
- Flexible hours, including evenings, and weekends
- Travel to customer sites for short duration if the need arises
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Oracle SQLPL/SQLShell scriptingControl-mCLM toolsBL toolsOracle RDBMSAzuredefect management tool
Soft Skills
analytical skillsproblem-solving skillscommunication skillsorganization skillstechnical documentation skills