Blockworks

Sales Operations Associate

Blockworks

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Salary

💰 $85,000 per year

About the role

  • You'll be responsible for providing day-to-day administrative and operational support, collaborating closely with Sales, Customer Success, and Finance teams to manage deal desk operations, supporting contract processes, and updating sales collateral (e.g., pitch decks, sheets, etc.).
  • You'll partner with members of the Sales and Customer Success teams to maintain and update internal systems with accurate account information, contracts, and campaign details, as well as manage account-related documentation, including contracts and billing information across platforms such as Hubspot, Baremetrics, and Stripe.
  • You’ll partner with Sales Leadership to proactively review and report on Sales and Customer Success KPIs and analytics (e.g., lead conversion, sales cycle length, upsell/cross-sell, average deal size, churn/renewal rates for subscription/SaaS offerings/other business lines).
  • You’ll partner across the Sales team to ensure internal systems (CRM, billing platforms, contract repositories like HubSpot, Baremetrics, Stripe) are accurate, consistent, and proactively updated.
  • You’ll ensure GTM systems (CRM, enablement tools, dashboards) are properly configured, well-used, and scalable, including from pipeline management, forecasting cadence, to CRM hygiene.
  • You'll facilitate cross-functional deal reviews, escalation processes, backlog clearing, and pipeline quality reviews.

Requirements

  • You’ve spent several years (ideally 2-4+) in sales operations, revenue operations, or a closely related role (in a subscription/SaaS and/or hybrid model).
  • You’re experienced with CRMs and the broader revenue tech stack (e.g., HubSpot, Stripe, Baremetrics, Salesforce) and have proven you can translate data into actionable ops improvements.
  • You’ve worked in fast-moving or growth-oriented organizations where process, analytics, and rigor mattered, and you understand what it takes to shift a business model (e.g., from one-time deals to recurring revenue).
  • You also naturally have a data-first mindset using metrics, experimentation, and customer feedback to drive decisions.
  • You have built frameworks and documented best practices, and you have adapted when things change.
  • You have influenced cross-functional teams, communicating clearly and driving results.
Benefits
  • Remote-First: We're a remote-first organization with an office in NYC for you to utilize as you please.
  • 100% Medical Coverage for You: Close to fully paid medical, dental, and vision insurance for you, and a significant portion covered for your dependents.
  • Flexible PTO: We have a flexible paid time off policy that doesn't limit the number of vacation days you can take.
  • Parental Leave: At Blockworks, all team members are eligible for 14 weeks of fully paid parental leave.
  • Hardware Stipend: Every team member has a stipend to use to purchase the tools and technology that help them be their most productive.
  • Learning & Growth Stipend: Every team member has a stipend to spend on their skill growth and professional development.
  • Career Growth: We prioritize skill growth and career development, and we have a clear, documented structure to take the guesswork out of individual development and career progression.
  • Global & Diverse Team: We're a global team, and we're committed to creating an open, inclusive, and diverse work culture

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales operationsrevenue operationsdata analysiscontract managementKPI reportingpipeline managementCRM hygieneprocess improvementanalyticsdocumentation
Soft skills
collaborationcommunicationinfluenceadaptabilityresults-drivendata-first mindsetorganizational skillsproblem-solvingcross-functional teamworkcustomer feedback utilization