Blockdaemon

Account Manager

• Serve as the primary relationship owner and executive point of contact for a portfolio of enterprise customers
• Build and maintain multi-threaded relationships across business, engineering, operations, and executive stakeholders
• Develop and execute account plans that define long-term vision and strategic priorities
• Act as a trusted strategic advisor translating Blockdaemon’s product roadmap for enterprise buyers while bringing perspective on industry direction, and how peer institutions are approaching similar problems
• Lead renewal conversations, including pricing, scope, and terms
• Identify and qualify expansion opportunities across Blockdaemon’s product suite, new protocols, new services, new business units within the account
• Partner with Sales leadership on pricing strategy and commercial structuring for new services
• Drive recurring strategic business reviews that surface value delivered and shape forward-looking opportunity
• Lead onboarding for new enterprise clients within your portfolio, ensuring a smooth handoff from Sales and a strong start to the relationship
• Build account-specific success plans aligned to each client’s business objectives and the commercial trajectory of the relationship
• Maintain a structured view of account health across commercial, technical, and relationship dimensions, and act early on indicators of risk or opportunity
• Mobilize Solutions Architects and Product Management to address client technical needs
• Translate patterns from client conversations into structured input that helps Product prioritize features tied to retention, adoption, and revenue
• Partner with Engineering and Support to ensure production issues are appropriately escalated and resolved
• Work alongside Marketing, Legal, and Finance to support the full account lifecycle

Strategic Account Manager

Account Executive

• Own a named portfolio of existing crypto-native accounts
• Lead Monthly and Quarterly Business Reviews
• Identify and execute cross-sell opportunities
• Build and manage a personal pipeline of new logo opportunities
• Maintain accurate Salesforce hygiene across all accounts

Account Executive, Crypto Native

Paralegal

• Draft, review and manage a wide variety of commercial agreements: SaaS/IaaS, NDAs, vendor, partnership and data processing agreements.
• Develop and maintain standard templates, playbooks and approval workflows.
• Manage global entity records: formations, qualifications, dissolutions and regulatory filings across multiple jurisdictions.
• Support corporate governance activities, including board resolutions, corporate minute books, cap tables, governance documentation, entity maintenance, and subsidiary management across multiple jurisdictions.
• Support board meeting logistics including agendas, resolutions and minutes.
• Monitor regulatory developments in digital assets, staking and DeFi across key jurisdictions (US, EU/MiCA, UK, APAC) and conduct research as appropriate.
• Support licence and registration applications and correspondence with regulators.
• Help prepare responses to government inquiries and subpoenas.
• Assist with data privacy compliance matters, including GDPR, CCPA, and other applicable frameworks.
• Support employment and HR-related legal matters across U.S. and international jurisdictions.
• Review and provide legal support for marketing and communications materials, including advertising copy, promotional content, partner announcements, and social media posts - ensuring compliance with applicable regulations, disclosure requirements, and brand standards.
• Draft marketing agreements, including rights of publicity, case studies, releases, sponsorships, and events.
• Own and continuously improve legal tooling, document repositories and workflows.
• Own the contract lifecycle management (CLM) system, tracking renewals and key obligations.
• Identify and implement tooling improvements across the legal function (e.g., e-signature, matter management, knowledge management).

Strategic Account Manager

Account Executive, Crypto Native

Senior Paralegal