BLEN Corp

Business Analyst

• Analyze business and technical processes to formulate and develop new and modified business information processing systems
• Represent the business unit to define requirements and business cases for technology developments
• Coordinate with business and technology teams to ascertain system requirements, including program functions, output requirements, input data acquisition, and system techniques and controls
• Facilitate the development and documentation of end-to-end business processes and associated performance measures
• Translate business needs into technical specifications and ensure design continuity
• Develop comprehensive requirements documentation and interact with Subject Matter Experts (SMEs) to document local variations to national uniform processes
• Support post-implementation measurement and monitoring of transformation solutions
• Gather and document lessons learned throughout the project lifecycle
• Provide subject matter expertise in business process modeling, business rules development, and functional requirements development
• Drive the end-to-end solution strategy and implementation of the to-be vision through Program Releases
• Present business and technical requirements for review and approval to stakeholders and leadership
• Conduct user acceptance testing coordination and may oversee overall testing processes
• Facilitate effective communication between business units, technical teams, and senior leadership
• Conduct trade-off analyses on business and technical requirements to ensure optimal solutions
• Partner with all stakeholders to communicate the progress of the project

Senior Business Analyst

AI Engineer

• Design and build agentic systems — multi-step agents that plan, call tools, retrieve context, and take action with appropriate human-in-the-loop checkpoints
• Build MCP servers and clients to securely expose client data, internal tools, and APIs to LLMs in a standardized, auditable way
• Ship LLM-powered applications: copilots, document intelligence, search, summarization, and workflow automation
• Design and maintain RAG pipelines — chunking, embeddings, vector stores, retrieval, reranking, and grounding
• Integrate model APIs (OpenAI, Anthropic, Bedrock, Azure OpenAI, open-weight models) and pick the right model for the job based on quality, latency, and cost
• Develop evals and observability for agents and AI features so we know what's working in production and what's regressing
• Apply prompt engineering, structured outputs, function/tool calling, and guardrails to make agent behavior predictable
• Write production Python backends and APIs that expose AI capabilities to web and mobile clients
• Collaborate with engineers, designers, and product folks to scope what AI should (and shouldn't) do in a given product
• Help shape responsible AI practices for federal use — privacy, security, auditability, and human oversight

QA Engineer

• Ensure the quality, reliability, and performance of software solutions.
• Combine comprehensive testing methodologies, technical expertise, and business needs understanding to validate products.
• Collaborate with developers, business analysts, and stakeholders to design and implement testing strategies.
• Identify and resolve issues to improve development processes.
• Maintain high standards of software quality and enhance user satisfaction across all solutions.

Project Manager

• Collaborate with management, engineering, and operations teams to shape product vision and strategy
• Guide cross-functional teams in delivering high-impact solutions aligned with client goals
• Develop and maintain product roadmaps and briefs to foster shared purpose and success metrics
• Partner with clients to identify key challenges and prioritize outcomes
• Oversee product delivery, ensuring quality and adherence to client expectations
• Serve as the primary technical point of contact for stakeholders
• Leverage deep knowledge of agile methodologies to lead iterative, outcome-driven development
• Mentor and coach product team members, fostering professional growth

Senior Project Manager

Product Designer

• Lead the development of innovative digital solutions for federal clients
• Collaborate with management, engineering, and product teams to shape design vision and strategy
• Guide cross-functional teams in delivering high-impact design solutions aligned with client goals
• Partner with clients to identify key challenges and prioritize user-centered outcomes
• Oversee design delivery, ensuring quality and adherence to client expectations
• Serve as the primary design point of contact for stakeholders
• Leverage deep knowledge of user-centered design methodologies to lead iterative, outcome-driven development
• Mentor and coach junior designers, fostering professional growth
• Ensure design processes and deliverables comply with relevant standards and regulations

Senior Product Designer

QA Automation Engineer

• Implement and support CI/CD pipeline, ensuring the integration of security practices throughout the software development lifecycle.
• Support DevSecOps efforts to ensure delivery of a demand model leveraging continuous everything to reduce defects while increasing productivity and time-to-market
• Assist with the establishment of CI/CD pipeline guidelines, standards, and strategies
• Communicate with development teams to ensure adherence to CI/CD guidelines and standard DevSecOps processes
• Support the technical planning, configuration, integration, verification, and validation of the pipeline toolchain
• Implement automated methods to improve system performance and reliability, including scripting, integration, and problem resolution related to the CI/CD pipeline toolchain
• Quickly learn business workflows, technical architecture, and dependent systems of the supported services
• Collaborate with cross-functional teams to integrate various DevSecOps practices as part of a CI/CD implementation
• Troubleshoot issues within the pipeline and provide solutions
• Stay updated with the latest DevSecOps trends, tools, and best practices
• Contribute to the continuous improvement of our DevSecOps processes and tooling
• Support the implementation of security measures throughout the CI/CD pipeline
• Assist in the creation and maintenance of documentation for DevSecOps processes and tools.

Senior Business Analyst

AI Engineer

QA Engineer

Senior Project Manager

Senior Product Designer

DevOps Engineer, Automation