BLANKSLATE Partners

Designer

• Build trusted relationships with surgeons, residents, nurses, and healthcare providers to understand how our products are used in real clinical environments.
• Serve as the primary point of contact for customer product feedback, ensuring issues are acknowledged, investigated, and followed through to resolution.
• Visit hospitals, cadaver labs, conferences, and customer sites to observe procedures and identify opportunities to improve product performance and workflow.
• Maintain regular communication with customers on active product improvement initiatives, demonstrating progress and reinforcing our commitment to continuous improvement.
• Support resident training programs and educational labs, particularly during the annual summer resident turnover period.
• Partner with the commercial team during customer visits and regional meetings to gather insights, strengthen relationships, and support product adoption.
• Evaluate prototypes and product enhancements in the field, gathering structured customer feedback before broader implementation.
• Own a portfolio of product improvement initiatives across our existing product line.
• Investigate customer feedback, complaints, and enhancement opportunities to identify practical product improvements.
• Translate customer needs into clear technical requirements and actionable development projects.
• Lead multiple product improvement projects simultaneously, balancing priorities while maintaining momentum.
• Identify opportunities to improve product usability, simplify workflows, increase product utilization, and reduce cost of goods (COGS).
• Drive continuous improvement initiatives from concept through implementation, collaborating with Product Development to bring validated solutions into production.
• Develop prototypes using internal resources, 3D printing, machining partners, or other rapid prototyping methods.
• Design and execute product testing to evaluate new concepts and product improvements.
• Develop test protocols, fixtures, and evaluation methods to validate product performance.
• Analyze results, document findings, and present recommendations to internal stakeholders.
• Support investigation of product complaints by identifying root causes and recommending technical solutions.
• Collaborate with Product Development to transition validated concepts into manufacturable product changes.
• Partner closely with Product Development, Marketing, Operations, Manufacturing, and Sales throughout the product improvement process.
• Support Key Opinion Leader (KOL) initiatives by providing technical expertise and coordinating product evaluations.
• Collaborate with Marketing to develop educational materials, product messaging, demonstrations, and technical content highlighting product improvements.
• Build and maintain anatomically realistic product demonstrations and tradeshow displays.
• Support technical initiatives such as product recycling programs, inspection processes, and other operational improvement projects.
• Maintain visibility into active projects through dashboards, reporting, and regular communication with internal stakeholders.

Product Support Designer

Inside Sales

• Build and maintain strong relationships with independent health food retailers, pharmacies, and healthcare practitioners.
• Provide exceptional customer service through phone, email, and virtual meetings.
• Respond to customer inquiries, product questions, and business needs promptly and professionally.
• Support customers with promotional planning, product recommendations, and merchandising opportunities.
• Reactivate dormant accounts and identify opportunities for increased engagement.
• Identify and pursue growth opportunities within underserved markets and emerging territories.
• Possible attendance at industry events, trade shows, and conferences as mutually agreed upon.
• Develop and grow relationships within healthcare practitioners, including naturopathic doctors, chiropractors, nutritionists, pharmacists, and wellness clinics.
• Promote practitioner-focused products, educational resources, and programs.
• Build long-term partnerships that support patient outcomes and practice growth.
• Maintain accurate customer records and activity tracking within CRM systems.
• Monitor account performance and identify opportunities for growth.
• Provide regular territory updates.
• Participate in periodic product training, sales meetings, and business development discussions to stay current on product launches, promotions, and company initiatives.

National Inside Sales Broker – Independent Broker

Accountant

• Own and execute the full month-end close process, ensuring accuracy, completeness, and timeliness
• Lead all balance sheet and key account reconciliations
• Ensure consistency between sub-ledgers, supporting systems, and financial statements
• Identify discrepancies, investigate root causes, and implement corrective actions
• Review and approve all Accounts Payable activity, ensuring proper coding, approvals, and completeness
• Oversee payroll review to ensure accuracy, compliance, and alignment with reporting
• Review employee expense reports (via Expensify) for accuracy, policy compliance, and proper documentation
• Ensure Dext and other intake systems are functioning effectively, and transactions are recorded accurately
• Review purchase orders (POs) and ensure alignment with invoices and receipts
• Validate that goods/services have been received prior to payment
• Strengthen controls across the procure-to-pay cycle to reduce risk and improve visibility
• Own audit preparation from the client side, including documentation, reconciliations, and schedules
• Ensure all financial records are continuously audit-ready (not just at year-end)
• Act as the primary point of contact for external auditors
• Identify opportunities to improve accounting processes, workflows, and controls
• Enhance documentation and standard operating procedures (SOPs)
• Ensure systems (e.g., Xero, Expensify, Dext, accounting software) are optimized and integrated effectively
• Drive efficiencies through automation and better use of tools

Senior Accountant

Software Engineer

• Design, develop, maintain, and support critical software systems that power Stockwatch's products and services.
• Maintain and enhance real-time market data processing systems handling millions of transactions daily.
• Develop new features and enhancements for public-facing websites and services.
• Maintain existing web applications, backend services, utilities, and supporting infrastructure.
• Identify opportunities to modernize, improve, and streamline existing systems.
• Manage and optimize Microsoft SQL Server environments, including performance tuning, replication, configuration, and troubleshooting.
• Monitor and maintain high-volume data processing systems.
• Diagnose and resolve production issues, performance bottlenecks, and system failures.
• Participate in planning and implementation of infrastructure upgrades and improvements.
• Ensure the reliability and stability of business-critical systems.
• Assist with troubleshooting and resolving service interruptions when they occur.
• Work closely with operations staff and external technology partners.
• Support integrations with exchanges, news providers, payment processors, and other third-party services.
• Help establish technical priorities and roadmap recommendations.
• Provide guidance on architecture, technology choices, and future development initiatives.
• Contribute to long-term succession planning and technical continuity.

Senior Software Development – Stockwatch

Account Manager

• Arbutus Medical is growing and adding Associate Account Managers in the South Central and South East United States!
• Your primary objectives will be to help ensure the health of our current customers within the region, and to ensure the initial success of new customers.
• You will also run our trade show playbook and represent Arbutus at events, lead on-site hospital implementations to ensure high utilization from day one.
• Maximize account penetration by helping to sell additional products, and leverage relationships to obtain referrals to new accounts.
• Lead on-site product implementations within your region under the direction of the Regional Sales Manager, ensuring users are confident and successful with Arbutus products from day one.
• Support new account launches end-to-end: training clinicians and sales reps, building key contact lists, stocking shelves, supporting cases, securing POs.
• Drive ongoing product utilization at accounts post-implementation.
• Gather field feedback from customers and reps to improve training materials and implementation processes.
• Plan, organize, and attend industry trade shows and conferences within the region.