Blank Metal

Account Manager

• Own executive-level client relationships across the C-suite — CEO, COO, CIO, CMO, CFO, and the senior leaders who actually move budget
• Earn trust through consistent execution and clear thinking, not vendor theater
• Set the cadence and forum that keep executives close to the work — exec syncs, steering committees, and the right read-outs at the right altitude
• Use escalation as a tool, not a failure: know when to raise something up the chain, who to bring it to, and how to frame it so the right decision gets made fast
• Be the single point of accountability across your engagements — the first call when something matters, the steady hand when it gets hard
• Drive client satisfaction by closing the loop on commitments, surfacing risks early, and protecting the relationship over the transaction
• Build and execute account growth plans that map directly to the client's clinical, operational, and financial strategy
• Find the next (few) problems worth solving before the current one wraps
• Own MSAs and SOWs from first conversation to signature, working tightly with legal, finance, and delivery
• Drive measurable, attributed account expansion year over year, with disciplined pipeline hygiene in HubSpot and Notion
• Use AI agents and automations to run accounts — meeting prep, account intelligence, follow-up, expansion signals — and demonstrate the AI-native operating model in how you actually work
• Help define how Blank Metal applies AI across payer, provider, life sciences, and digital health — what we do well, where we win, and what we don't take on
• Translate healthcare workflows, regulatory realities (HIPAA, HITRUST), and clinical and operational pain into repeatable solution patterns
• Partner with engineering and solution design to scope the right work for the right outcome — production AI, not pilots that die in slide decks
• Build the points of view, reference architectures, and case studies that establish our healthcare practice in the market
• Set engagements up to win on day one: clear scope, clear roles, clear outcomes, realistic timelines
• Stay engaged through the transition — you don't disappear at signature; you stay close as delivery ramps
• Partner with delivery leads to keep clients informed, supported, and growing throughout the engagement
• Bring delivery insights back into pitches, proposals, and roadmap conversations so we sharpen with every project

Healthcare Account Leader

Affiliate Manager

• Own the Anthropic Partnership. Turn Certifications Into Revenue.
• Own Blank Metal's standing in the Anthropic partner program: certifications, tier requirements, and compliance obligations
• Manage all reporting cycles and documentation
• Stay current on Anthropic program changes, new tiers, and co-sell requirements and translate them into action internally
• Drive significant partner-sourced revenue through the Anthropic channel: build relationships with AEs and make Blank Metal the first call when a client needs an implementation partner
• Build trackable co-sell motions with Anthropic AEs — structured, attributed, repeatable
• Qualify Anthropic-referred opportunities fast and move them into the delivery pipeline without friction
• Own the revenue contribution from the Anthropic channel and report it clearly
• Own relationships at multiple levels of Anthropic: AEs, partnership team, solutions architects, and leadership where relevant
• Ensure Blank Metal has coverage at each level so no single relationship is a single point of failure
• Represent Blank Metal at Anthropic partner events, summits, and co-marketing opportunities
• Manage certifications across the Blank Metal team — who's certified, what's lapsing, what's required for deal eligibility
• Champion Anthropic's recommended architectures and reference patterns inside Blank Metal's engineering standards process, and flag deltas between platform guidance and our delivery patterns.
• Feed Anthropic product updates and capability releases back to delivery and sales so we're always current
• Track adoption metrics across Anthropic-enabled engagements: which clients are live, which are expanding, which are stalling
• Work with delivery leads to ensure Anthropic-sourced clients see measurable results — their success is our case study
• Identify expansion opportunities within existing Anthropic-referred accounts and route them back to the sales motion
• Document wins and build reusable assets that help Anthropic AEs pitch Blank Metal with confidence

Partner Lead

Artificial Intelligence

• Design and deliver training — from half-day leadership sessions to multi-week engagements.
• Facilitate workshops that help technical and non-technical teams build real confidence with the tools, then measure whether it stuck.
• Coach client champions through adoption, not just tool proficiency.
• Spot follow-on opportunities during and after training. Surface them to Account Leads with enough context to scope and close.
• Take work apart. Understand what's actually happening before you redesign anything.
• Redesign workflows around partner tools, with the human in the loop.
• Build skills, plugins, playbooks, and connector patterns alongside clients — not for them.
• Document the redesign so it can be replicated across teams and departments.
• Partner with clients to identify high-value AI use cases and build the business case.
• Lead discovery workshops and use case prioritization sessions using our Blueprint scoring framework.
• Collaborate with Account Leads to scope engagements and define success metrics.
• Own our partner enablement methodology: curriculum, session playbooks, assessment tools, certification pathways.
• Create reusable workflow patterns and training assets so we don't rebuild every engagement from scratch.
• Define what good looks like: quality standards, client outcomes, adoption signals we can track and feed back into the curriculum.
• Support pre-sales: scoping, proposal development, helping Account Leads explain what an engagement actually delivers.

AI Workflow Engineer

Full-stack Engineer

• Design scalable service/micro-service patterns, database schemas, caching layers, and authentication flows
• Ship production-grade code across front-end (React/TypeScript) and back-end (Node, Go, or JVM) with strong test coverage
• Integrate model endpoints, manage real-time inference, and implement robust error-handling and fallback mechanisms
• Drive code-review rigor, CI/CD pipeline health, and observability instrumentation
• Pair-program, lead brown-bag sessions, and advise junior engineers on technical decisions
• Collaborate with UX/Product, AI/ML Practice, and ML Ops teams to deliver client solutions
• Contribute to engineering best practices and help raise the team’s technical bar

Senior Full Stack Engineer

AI Engineer

• Lead the technical architecture and strategy for AI‑powered projects
• Design scalable, production‑grade systems that handle real‑world complexity
• Make critical decisions about tooling, frameworks, and architectural patterns
• Own the quality and reliability of systems in production
• Mentor and develop other engineers
• Drive technical discussions and shape team standards
• Keep up with emerging tools and techniques
• Build observability and evaluation frameworks
• Partner with product and client teams to translate business needs into technical solutions
• Contribute to longer‑term technical vision and innovation

Senior AI Engineer

Client Partner

• Develop relationships with Account Executives at OpenAI, Anthropic, Vercel and other key partners; create co-sell opportunities and systematic partner-influenced pipeline
• Drive partner-sourced revenue: Build repeatable motions for generating opportunities through partner channels; track attribution and measure partner contribution to revenue
• Coordinate and execute partner-facing activities: Manage partner communications, joint go-to-market initiatives, and collaborative selling efforts
• Handle partner operations: Manage contracts, certification requirements, renewal cycles, and partnership agreements
• Qualify inbound partner channel leads: Conduct early discovery conversations, assess fit, and schedule follow-up meetings with qualified prospects
• Translate needs into solutions: Engage with prospects to understand their priorities and challenges; map them to Blank Metal's AI capabilities and services
• Communicate value: Present Blank Metal's AI engineering services in a compelling, consultative way—through presentations, proposals, and conversations
• Represent Blank Metal externally: Attend conferences, industry events, and partner meetups to connect, listen, and generate qualified leads
• Conceive and lead deployment of AI agents to automate partner communications, opportunity detection, and pipeline workflows
• Create and manage AI-powered tools for partner data analysis, health scoring, and attribution tracking
• Demonstrate Blank Metal's AI-native approach in how partnerships are managed and scaled
• Track personal performance metrics: Monitor partner-sourced opportunities, conversion rates, and overall revenue contribution
• Maintain pipeline discipline: Use Crossbeam, HubSpot, and Notion to track relationships, manage workflows, and measure business development outcomes
• Partner with delivery teams: Ensure opportunities are scoped realistically and positioned for client success
• Collaborate with marketing: Refine messaging, co-create campaigns, and activate thought leadership that drives inbound interest

Partner Development Manager

Marketing

• Build and maintain marketing dashboards tracking lead generation, campaign performance, and content ROI
• Create marketing automations using AI tools to streamline outreach, personalization, and lead nurturing
• Manage website content updates and ensure technical accuracy
• Build data pipelines for lead scoring and campaign attribution
• Manage marketing tool stack (website CMS, email platforms, analytics)
• Coordinate with designers on marketing materials and project timelines
• Plan and execute event series and one-off events from conception through post-event analysis
• Coordinate conference sponsorships, booth presence, and speaking opportunities
• Manage event logistics: venue selection, vendor coordination, attendee communications
• Create event marketing materials and promotional campaigns
• Track event ROI and generate post-event reports
• Coordinate swag orders for events and new hires
• Manage content calendar and publication schedule
• Support content creation workflows from ideation through publication
• Create partner marketing materials and co-branded assets
• Build AI-powered tools to streamline content creation and distribution
• Support thought leadership initiatives and campaign development
• Partner with sales and partnerships teams to understand pipeline needs and create supporting materials
• Work with delivery teams to translate technical capabilities into marketing narratives
• Collaborate with leadership on messaging strategy and positioning
• Operate closely with delivery and client-facing teams, similar to a professional services environment, to ensure marketing aligns with real customer needs

Marketing Manager

• Design and implement end-to-end AI integrations: from LLM API selection to production deployment
• Architect AI-powered features that work reliably at scale
• Work independently on complex projects with minimal oversight
• Leverage LLM frameworks, vector databases, and prompt engineering to solve real problems
• Integrate cloud AI services and build custom AI tooling when needed
• Ship production-grade code that balances quality and velocity
• Collaborate with designers, product managers, and other engineers
• Contribute to technical decisions and architectural discussions
• Mentor junior engineers when needed