Blackhawk Network

Strategic Relationship Manager

Blackhawk Network

full-time

Posted on:

Location Type: Hybrid

Location: Alaska • North Dakota • United States

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Salary

💰 $70,730 - $92,000 per year

About the role

  • Lead the digital commerce strategy for key partners, driving growth through branded payment solutions including gift cards, digital rewards, and loyalty integrations.
  • Build and manage partner relationships, ensuring alignment on goals, performance, and long-term strategic vision.
  • Collaborate cross-functionally with Product, Marketing, Sales, IT, and Finance to deliver seamless, innovative programs across both digital and in-store channels.
  • Enhance the partner and customer experience by optimizing the digital journey, improving conversion, and advancing omni-channel engagement.
  • Leverage data and insights to guide decision-making, monitor KPIs, and build annual growth plans and performance playbooks for key accounts.
  • Champion marketing and brand excellence, ensuring consistent positioning and strong retail and digital presence across distribution partners.
  • Stay ahead of industry trends and emerging technologies to identify opportunities for innovation and differentiation within the commerce ecosystem.

Requirements

  • Bachelor’s degree in Business, Marketing, Commerce, or related field required
  • 0+ years in account management, partnerships, or business development
  • Experience managing enterprise-level clients or strategic accounts
  • Background in payments, gift cards, fintech, retail, or digital commerce (strongly preferred)
  • Proven track record of revenue growth, retention, and expansion
  • Experience working cross-functionally with Product, Engineering, Marketing, Finance, and Legal
  • Exposure to contract negotiations, pricing strategy, and commercial deal structuring
  • Strong strategic thinking and business acumen
  • Excellent leadership and communication skills
  • Demonstrated success in driving and achieving business goals
  • Proven ability to sell-in complex initiatives using excellent solution and consultative sales skills
  • Ability to apply creative thinking to the sales process
  • Ability to understand and manage details of programs and explain key elements to partners and internal teams
  • Proven ability to think strategically, formulate action plans and sell them through to management
  • Ability to build trust with partners
  • Ability to learn and communicate complex and intangible product concepts that are still in development
  • Excellent interpersonal skills, time management, and multi-tasking abilities
  • Ability to prioritize and manage numerous projects on tight deadlines with limited direction
  • High degree of initiative and keen sense of urgency.
Benefits
  • 401k with employer match
  • Medical, dental, vision
  • 12 paid holidays throughout the year 2026
  • Sick pay accrual according to state law
  • Parental leave
  • Life insurance
  • Disability insurance
  • Accident and illness insurance
  • Health and dependent care flexible spending accounts
  • Wellness benefits
  • Flexible time off for all full-time employees
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementbusiness developmentpaymentsgift cardsfintechdigital commercecontract negotiationspricing strategycommercial deal structuringKPI monitoring
Soft Skills
strategic thinkingbusiness acumenleadershipcommunicationcreative thinkinginterpersonal skillstime managementmulti-taskingproject managementinitiative
Certifications
Bachelor’s degree in BusinessBachelor’s degree in MarketingBachelor’s degree in Commerce