
Business Development Manager
Blackhawk Network
full-time
Posted on:
Location Type: Remote
Location: Alaska • North Dakota • United States
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About the role
- Generate new business through targeted outreach via phone, email, and social media, while managing and qualifying inbound leads
- Build and maintain a strong pipeline with appropriate coverage to meet and exceed annual sales targets
- Accurately forecast new business revenue and report projections to sales leadership on a consistent basis
- Drive growth across both new business opportunities and expansion within newly acquired customers, helping clients scale their programs over time
- Identify opportunities across a variety of buyer personas including but not limited to Marketing, Research, and HR Teams seeking scalable reward and payout solutions
- Cultivate prospect relationships through personalized, value-driven communication — including marketing content, industry insights, and company news — to advance opportunities through the funnel
- Consult with prospects on how rewards and incentives can drive engagement, participation, and loyalty across their programs
- Deliver compelling product demonstrations that connect our solutions to each prospect's unique business challenges
- Navigate organizations efficiently to identify and engage the right decision-makers
- Partner with Marketing and SDR teams to plan and execute targeted outbound communication cadences, reviewing strategies with sales leadership prior to launch
- Collaborate with the Account Management team to ensure smooth account handoffs and an exceptional customer onboarding experience
- Attend trade shows to drive pipeline momentum (some travel required)
- Surface objections with confidence, ask insightful discovery questions, and leverage business pain points to create urgency throughout the sales cycle
- Maintain ownership of newly acquired customer relationships for up to two years, identifying opportunities for account expansion and increased program adoption
- Become a subject matter expert on Blackhawk Network's product suite, staying current on enhancements and understanding how our solutions serve diverse industry use cases
- Maintain exceptional CRM hygiene in Salesforce and Dynamics
- Utilize our technology stack including Gong, Salesforce, Dynamics, and SalesLoft to manage pipeline, analyze sales conversations, and drive effective engagement
- Share best practices across the team and actively contribute to a culture of continuous improvement
Requirements
- 3+ years of full-cycle B2B SaaS sales experience with a proven record of meeting or exceeding quota
- Experience managing mid-market customer relationships and driving revenue growth through both new customer acquisition and account expansion
- Experience selling solutions where customers spend and transaction volume scale over time
- Experience selling solutions related to incentives, rewards, customer engagement, and research participation is a strong plus
- Proficiency in Salesforce and Dynamics is required; experience with SalesLoft or similar sales engagement platforms is a plus
- Background in Payments, Incentives, Loyalty, or FinTech is highly desirable
- Exceptional communication and interpersonal skills, with the ability to engage and influence senior stakeholders
- Highly organized, data-driven, and skilled at managing multiple priorities in a fast-paced environment
- A collaborative team player who also thrives as an independent self-starter
- Bachelor's degree preferred.
Benefits
- 401k with employer match
- medical, dental, vision
- 12 paid holidays throughout the year
- sick pay accrual according to state law
- parental leave
- life insurance
- disability insurance
- accident and illness insurance
- health and dependent care flexible spending accounts
- wellness benefits
- paid time off for all full-time employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B salescustomer acquisitionaccount expansionsales forecastingpipeline managementproduct demonstrationsCRM managementdata analysissales strategycustomer engagement
Soft Skills
communicationinterpersonal skillsorganizational skillscollaborationself-starterproblem-solvingrelationship buildinginfluenceadaptabilitycontinuous improvement