
Senior Human Resources Associate
Black & Veatch
full-time
Posted on:
Location Type: Hybrid
Location: Overland Park • Kansas • United States
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Job Level
About the role
- Supports current, past and future labor force as it relates to HR services, company processes, policies, and benefits utilizing the case management and telephony tools.
- Serve as a front-line agent for all HR inquiries, providing appropriate routing to Subject Matter Experts (SMEs) when needed.
- Commits to data security and maintaining and protecting employee information including Personally Identifiable Information (PII) and Personal Health Information (PHI)
- Administers benefits programs and ensures accurate and timely processing of enrollments, changes and terminations.
- Updates employee records in PeopleSoft HCM tool.
- Leverage process documentation and maintain updates as needed.
- Escalates system usage issues to HR Systems team and partners to determine solution.
- Cross-trains co-workers on shared duties.
- Contributes to continuous improvement initiatives to enhance HR service delivery and efficiency.
- Participates in special projects and initiatives as needed.
Requirements
- High School Diploma
- All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
- Associates degree or equivalent experience (preferred)
- Understanding of company provided benefits plans, policies, procedures and guidelines.
- Problem solving and analytical skills (Identify, analyze, research, evaluate, resolve)
- Previous experience/training on HR Systems such as PeopleSoft, Workday, SuccessFactors, etc.
- Proficient knowledge in Microsoft Office products; including Excel for reporting and analysis
- Ability to work collaboratively in a team environment
- Ability to communicate effectively both in written communication and verbally
- Ability to demonstrate sound documentation skills
- Ability to maintain confidentiality
- Superior customer service skills
- 1-2 years of Human Resources Experience or equivalent training (preferred)
Benefits
- Competitive compensation
- 401K match
- Benefits that start day 1
- Flexible work schedules
- Paid vacation and holiday time
- Sick time and dependent sick time
- Adoption reimbursement
- Tuition reimbursement
- Vendor discounts
- Employment referral program
- AD&D insurance
- Pre-taxed accounts
- Voluntary legal plan
- B&V Credit Union
- Performance-based bonus program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data securitycase managementtelephony toolsbenefits administrationPeopleSoft HCMproblem solvinganalytical skillsMicrosoft OfficeExcelHR Systems
Soft Skills
customer servicecollaborationcommunicationdocumentation skillsconfidentialitycontinuous improvementteamworkrouting inquiriestraininginitiative
Certifications
High School DiplomaAssociates degree