Business Process Technology Analyst
Black & Veatch
full-time
Posted on:
Location Type: Hybrid
Location: Overland Park • Kansas • United States
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About the role
- Analyze, document, and optimize moderately complex to complex business processes and workflows
- Elicit, define, and document business and functional requirements through research, workshops, interviews, and process analysis
- Translate business needs into clear requirements for system enhancements, custom development, or packaged software solutions
- Support application and solution development activities including requirements definition, design reviews, testing, and production support
- Collaborate with business Subject Matter Experts to assess current-state processes and define future-state solutions
- Facilitate the adoption of best practices, standards, and policies for the effective use of enterprise technology tools
- Participate in cross-functional and cross-divisional teams to support business cases, cost/benefit analysis, and return-on-investment evaluations
- Research, evaluate, and recommend solutions that meet business needs while conforming to corporate architecture and security standards
- Coordinate with internal teams and third-party service providers to support project delivery and resolve application or process-related issues
- Develop and deliver training materials and documentation to support process changes and technology adoption
- Provide guidance and informal mentoring to junior analysts on analysis techniques, documentation standards, and best practices
Requirements
- Bachelor’s degree or equivalent experience
- 4–6 years of experience in business process analysis, business systems analysis, or a related role
- Demonstrated experience gathering and documenting business requirements and supporting system or process improvements
- Ability to work effectively with both technical and non-technical stakeholders
- Experience supporting business process improvement initiatives enabled by information technology
- Experience with requirements management, process modeling, and systems analysis methodologies
- Familiarity with enterprise document management, workflow, or process management platforms
- Strong analytical, problem-solving, and facilitation skills
- Excellent communication skills with the ability to translate technical concepts into business-friendly language.
Benefits
- competitive compensation
- 401K match and benefits that start day 1
- flexible work schedules
- paid vacation and holiday time
- sick time
- dependent sick time
- variety of additional benefits including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan
- performance-based bonus program
- comprehensive benefits portfolio including but not limited to medical, dental and vision insurances, disability and a robust wellness program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business process analysisbusiness systems analysisrequirements managementprocess modelingsystems analysisbusiness requirements gatheringsystem enhancementscustom developmentpackaged software solutionsprocess improvement
Soft Skills
analytical skillsproblem-solving skillsfacilitation skillscommunication skillsmentoringcollaborationstakeholder engagementtraining developmentdocumentation standardsbest practices
Certifications
Bachelor’s degree