BitterPower GmbH (BitterLiebe)

Customer Success Manager

• You support our eCRM team in implementing initiatives and optimizing various channels
• You assist in creating and adapting email and WhatsApp newsletters and flows
• With your detail-oriented and meticulous working style, you ensure that all mailings are delivered error-free
• You independently manage community activities in the “BitterLiebe” Facebook group and are responsible for strategic growth
• Together with the eCRM and eCommerce teams, you continuously develop the customer club (Bitter-Club)

Working Student eCRM

Content Creator

• You independently produce high-performing content for TikTok and Instagram — from concept and filming to editing and posting — while maintaining a high output cadence
• You develop creative hooks, storylines and series formats, adapt current trends and continuously test new formats
• You analyze your videos’ performance using data, derive learnings and consistently optimize your content sprints
• You authentically and credibly represent BitterLiebe as an on-camera face on TikTok and Instagram and build a loyal community
• You create content that performs organically and can also be used as paid ad creative
• You collaborate closely with the Performance, Social, Influencer, Brand and E‑Com teams and proactively share learnings

Working Student eCRM

Content Creator – TikTok, Instagram