Bitly

Financial Planning and Analysis

• Prospect for new clients through various channels, including referral sources, existing customers, and centers of influence
• Collaborate with cross-functional partners to analyze, evaluate, and develop a tailored relationship strategy for each prospective and existing customer
• Attend community and/or industry-specific events to broaden relationship networks and referral sources, and deepen knowledge of trends, practices, services, and the competitive landscape
• Effectively retain and grow long-term profitable “lead” customer relationships
• Plan and conduct relationship strategy and review meetings with internal partners
• Connect customers with internal partners, including the Credit team and other product specialists, to ensure a seamless experience
• Conduct thorough pre-call planning, apply the One Bank Consultative Sales Approach, and ensure timely post-call follow-up
• Partner with internal stakeholders on credit requests and adhere to established portfolio management guidelines
• Continuously monitor customer financial performance, business conditions, and industry trends to ensure credit exposure remains within acceptable risk levels and is appropriately priced

Regional Director – Practice Finance

Consultant

• Evaluate customer needs and ensure all SBA lending activities meet SBA Standard Operating Procedures (SOPs)
• Collaborate with internal partners to identify SBA-eligible lending opportunities
• Assist in prospect conversations, loan structure support, and eligibility summaries for SBA underwriting approval
• Help train front-line staff and internal partners on SBA programs, guidelines, and eligibility
• Conduct ongoing sessions to update teams on SBA policy changes or program enhancements
• Coordinate with attorneys, along with internal operations and closing partners, to ensure smooth and timely loan closings
• Maintain accurate pipeline reporting and help prepare necessary documentation for SBA submission and loan approval

SBA Lending Consultant

Engineering Manager

• Lead and develop a team of engineers through clear direction, consistent feedback, and a focus on accountability and results.
• Take full ownership of your team’s outcomes, ensuring the delivery of reliable, scalable, and high-quality solutions that support the company’s growth and long-term goals.
• Support engineers’ career growth by providing mentorship, identifying development opportunities, and creating space for progression within the team.
• Partner cross-functionally with Product, Design, Engineering, QA, and Finance to align priorities, dependencies, and success measures, ensuring cohesive and impactful customer experiences.
• Translate business objectives into actionable plans, making sure the team understands both the “what” and the “why.”
• Maintain transparent communication on progress, risks, and trade-offs, proactively surfacing blockers and driving resolutions.
• Foster a culture of ownership, empowering engineers to take initiative and make informed decisions with accountability.
• Uphold high technical and quality standards, ensuring system reliability and data integrity across all processes you oversee.
• Continuously improve how the team operates, refining workflows, documentation, and release practices to increase efficiency and clarity.
• Lead with empathy and clarity, setting the tone for stability and confidence as priorities evolve.

Analytics Engineer

• Leads development of application layer across platforms, including existing low-code solutions to support key business processes
• Develops application and UI extensions within technology stack utilizing best practices in development and UX design
• Effectively translates software development principles for use in low-code platforms such as Make and Softr
• Builds and maintains integrations between enterprise data sources utilizing webhooks and automated integration platforms
• Creates, edits, and maintains technical documentation for integrations and custom development
• Takes ownership of development and release cycles
• Acts as technical liaison between Activate and outside vendors as needed

Data Solutions Engineer

• Collaborate with Regional Directors to identify SBA-eligible lending opportunities
• Assist in prospect conversations, loan structure support, and eligibility summaries
• Act as an SBA subject matter expert in client conversations
• Help train front-line staff on SBA programs and guidelines
• Ensure compliance with SBA Standard Operating Procedures (SOPs)

Account Executive

• Drive scalable revenue growth across new and existing accounts within the Internet Software and Services sector, exceeding quarterly and annual quotas.
• Communicate the value of Bitly’s breadth and depth of products/use cases to vertical specific prospects, articulating value proposition and ROI.
• Lead sales cycle including account mapping, opportunity sourcing, consultation, pricing, and contract negotiation through deal close.
• Create, own, and forecast revenue bookings against targets.
• Develop repeatable processes and vertical best practices to drive increased teamwide expansion wins.
• Build and nurture strong relationships with senior executives at the Director, VP, and C Suite levels.
• Collaborate with key cross functional partners across Sales, Customer Success, Product, and Marketing with a customer centric lens.

Associate Account Executive

Product Designer

• Lead the design of user-centric, responsive web and mobile experiences across multiple platforms and customer segments
• Translate complex workflows into simple, elegant interfaces that meet accessibility standards (WCAG) and support diverse user needs
• Own the creation of user flows, wireframes, mockups, and prototypes that bring ideas to life and guide development
• Conduct user research and usability testing to validate design decisions and uncover opportunities for improvement
• Collaborate with product managers, engineers, and business stakeholders to define requirements and deliver solutions on sprint timelines
• Serve as the design authority on cross-functional teams, advocating for design quality and consistency
• Contribute to and maintain the organization’s design system, ensuring alignment between design assets and implemented components
• Partner with revenue and brand teams to ensure visual consistency across marketing and product touchpoints
• Stay current on UX/UI trends and bring fresh ideas from adjacent industries and disciplines
• Mentor junior designers and contribute to team growth through feedback, coaching, and peer leadership
• Support strategic decision-making with data-informed design insights and a systems-thinking approach.

Senior UI/UX Designer

Product Manager

• Identify opportunities to broaden product feature/functionality and drive product development based on market and competitive intelligence
• Build business cases for strategic investment and manage the ready-to-launch process, including legal, risk, and marketing plans
• Define the scope and goals of projects, coordinating seamlessly with business partners, designers, and engineers throughout the product lifecycle
• Connect with customer segments directly — using the Sales team as a liaison — to gather quantitative and qualitative insights regularly
• Develop and maintain strong working relationships with internal teams in Sales, Credit, Loan Operations, Capital Markets, and Finance, as well as external partners in the practice finance community
• Identify opportunities to expand product reach vertically (deeper penetration) or horizontally (expanded value proposition) by working with Business Development
• Manage execution of product strategic initiatives — translating business requirements into functional specifications, conducting ongoing project meetings with technology teams, and providing thorough documentation
• Develop product training materials for technical products, including detailed information to train the sales force and customers
• Conduct sales training and support technical sales for new product enhancements
• Compile financial data and analysis for the product line manager
• Gather market and client data through daily activities, direct client contact, and industry conferences
• Advise data analysts and software engineers on data architecture and infrastructure projects
• Support sales on non-standard RFPs; document responses to questions not found in the RFP database or as required for large strategic deals
• Document all setup and operational requirements for new products and services

Data Analyst

• Analyze data to make proactive recommendations and solutions that enhance department performance
• Write complex SQL queries against a variety of data sources
• Build data visualizations using Tableau to enable the business to better explore data
• Work cross-functionally with multiple departments to provide required analytics and insights needed to support the business needs
• Become an expert on data and work closely with Engineering to improve data models
• Document, evaluate, and improve design of reports and processes to ensure analytical tools evolve as the business changes
• Develop trend analyses and other quantitative reports to determine business trends
• Partner with leaders to further analyze data and develop recommendations for improvement
• Lead peers in identifying key business factors impacting the business
• Maintain an up-to-date knowledge base on emerging issues to assist business managers in growth
• Develop recommendations and action plans to support growth and mitigate observed risks
• Develop analytical models to identify data patterns
• Manage data sources supporting incentive plan administration
• Mentor junior team members and contribute to team growth through feedback, coaching, and peer leadership

Senior Business Data Analyst

Accountant

• Record and reconcile cash activity, ensuring accuracy and timely processing
• Maintain and organize supporting documentation, including invoices, contracts, and receipts
• Oversee credit card transactions, ensuring compliance with internal policies
• Reconcile bank and credit card accounts on a regular basis
• Provide guidance and training to staff to ensure adherence to financial policies and procedures
• Record accounts payable, accounts receivable, and payroll transactions, maintaining compliance with GAAP and regulatory requirements
• Ensure all journal entries are recorded accurately and timely
• Conduct preliminary reviews of general ledger and subledgers prior to monthly close
• Assist the Controller in data requests related to the annual financial audit and single audit, as well as any relevant funder audits
• Support the preparation of Form 990 and other regulatory filings

Staff Accountant

Customer Success Manager

• Actively manage ongoing engagements with existing customers and PoV projects with prospects, including resource coordination, day-to-day management, executive progress reviews, and training.
• Manage and lead the North America CSM team, including hiring, training, and performance management.
• Build and maintain long-term relationships with customer counterparts and stakeholders to improve user experience.
• Represent customer voice and advocate for customers with Product, Engineering and Marketing teams.
• Resolve customer challenges related to products or services to ensure continued customer loyalty.
• Provide customers with a deep understanding of the Upstream product roadmap to maximize value and support upsell opportunities.
• Collaborate actively with Sales, Partner Management, SOC, Product, Data and Research, DevOps and Ops teams.
• Manage customer engagements end-to-end: preliminary discussions, POC/POV, product deployment, technical onboarding, ongoing operations, scoping and leading new opportunities to fruition.

Director of Customer Success

Sales

• Cultivate relationships with tech, lifestyle and consumer brands to sell a high volume of ads that appear in Pirate Wires content.
• Creatively package ad products to maximize client results and revenue to Pirate Wires.
• Maximize revenue per ad and achieve high ad fill rates.
• Develop larger, in-depth, cross-platform partnerships with brands who want to collaborate with Pirate Wires.
• Communicate Pirate Wires brand value to leaders of tech, lifestyle and consumer businesses.

Fractional Sales Lead

Art Director

• Pirate Wires is growing fast, and we’re looking for a Creative Director to lead the charge on all things visual.
• This is a foundational role — you’ll own the look and feel of the brand across every medium, from our website to social to physical merch.
• Core responsibilities include: Brand Design & Visual Identity: Own and evolve the Pirate Wires brand — from typography and color palettes to how our voice translates visually across formats.
• Website & Product Design: Oversee design of the site and any digital products. You should be confident working with developers, shipping pages fast, and ensuring everything feels cohesive and on-brand.
• Art Direction: Lead creative direction for our media, newsletters, social content, and promotional campaigns.
• Merch & Drops: Design and direct all merch releases — from initial concepts and mocks to production and packaging. You’ll run point on everything from creative to vendor coordination.
• Creative Operations: Build scalable design systems and processes that allow us to move fast without compromising quality. You’ll help set the standard, then enforce it.
• We want someone with taste, initiative, and a clear vision — someone who wants to shape the culture, not just style it.
• Remote-friendly, but we’re planting our flag soon. Let’s build something beautiful. HMU. Tell a friend

Creative Director

SDET

• Develop and maintain Bitly’s automation solutions
• Leverage AI-assisted tools to accelerate test case generation, code scaffolding, and defect triaging
• Evaluate and integrate GenAI-based testing solutions to enhance automation frameworks and reduce repetitive tasks
• Use AI tools (e.g., GitHub Copilot, ChatGPT, Claude) to support faster automation script development and exploratory testing
• Contribute to the development of internal guidelines and best practices for responsible AI use in QA workflows
• Evaluate automation test results / maintain scripts to working order.
• Assist in identifying viable test strategies in order to support testing product functionality.
• Develop and apply test design techniques in order to achieve optimal test coverage and ensure functionality meets product needs.
• Understand the Bitly architecture and be able to design comprehensive test plans for new feature development.
• Contribute to and maintain a suite of manual regression tests, automated UI tests, and automated API tests.
• Determine the root cause of problems discovered in development and reported by users.
• Report to stakeholders on current production quality and what has and hasn’t been tested before a feature release.

Regional Director – Practice Finance

SBA Lending Consultant

Engineering Manager

Data Solutions Engineer

SBA Lending Consultant

Associate Account Executive

Senior UI/UX Designer

Product Manager

Senior Business Data Analyst

Staff Accountant

Director of Customer Success

Fractional Sales Lead

Creative Director

Software Development Engineer in Test III (SDET III)