BIS Safety Software

Marketing

• Build and grow a strong community of safety professionals. This will be your top priority.
• Drive outreach campaigns via email, phone, and content to develop the community, while increasing brand awareness
• Plan and execute in-person events—lunch & learns, networking sessions, and full-scale conferences. The main focus is getting great speakers and putting people in seats.
• Manage and optimize tools like HubSpot, WordPress, and related integrations
• Ensure website and landing pages convert—strong copy, smart UX, and clear calls to action.
• Oversee and help direct the on-page SEO and content strategies to build long-term organic growth
• Track performance metrics, analyze results, and continuously improve campaign effectiveness
• Mentor and grow your marketing team with a focus on high performance.
• Get hands-on when needed—whether that’s building an email, refining copy, or troubleshooting a landing page
• Work closely with Sales, Product, and Leadership to keep everything aligned and moving forward

Marketing Manager

Support Engineer

• Providing outstanding technical support for customers
• Responding to telephone and email inquiries from individuals utilizing our online software
• Following up on customer requests to ensure complete handling of the caller’s inquiry
• Creating cases for new features and solutions for our development team to implement
• Testing cases released by the development team to ensure proper functioning
• Making suggestions for ways of improving workflows and processes
• Recording and forwarding customer feedback to the appropriate areas
• Educating and providing training to customers on using various aspects of the software
• Tracking frequent call types for discussion during weekly meetings
• Participating in daily team meetings

Marketing Manager

Customer Experience Representative – Technical Support