Bird

Operations

• Develop and execute a market strategy to drive ridership, revenue, and operational excellence.
• Continuously drive operational improvement through world-class supply management.
• Partner cross-functionally with other members of the Bird team to measure the impact and efficiency of our projects and experiments.
• Have the ability to both plan and execute projects of varying urgency and scope with minimal guidance.
• Effectively communicate with team and cross functional stakeholders through reporting and regular working group meetings.
• Be a hard-working multitasker, supporting teams in multiple locations. You’ll be one of the go to people when the business requires solutions to fire drills.
• Oversee daily fleet operations, ensuring optimal vehicle performance, efficiency, and safety.
• Monitor and analyze operational KPIs, using data insights to drive continuous improvements.

Senior Operations Associate

Chief Technology Officer

• Safely operate a company vehicle to transport scooters according to mobile app-guided destinations.
• Assist in fleet deployment, staging, and scooter collection in the warehouse and field.
• Relocate scooters to meet demand requirements promptly.
• Perform quality and performance checks on scooters and vehicles.
• Diagnose and perform basic repairs on scooters, following company procedures.
• Clean and disinfect scooters to ensure a safe rider experience.
• Ensure all vehicles are charged and maintained per safety protocols.
• Collaborate with team members to achieve shift goals and participate in product testing.
• Conduct repairs and diagnostics to maintain fleet operations.
• Communicate effectively with supervisors and work independently or collaboratively as needed.
• Manage inventory movement within the warehouse.

Senior Operations Associate

Maintenance Specialist