Bird

Accounting Manager

• Month-End Close: Develop, maintain, and enforce a detailed Month-End Close Schedule, assigning specific tasks and deadlines to team members (AP, AR, Payroll, and Tax), while leading the close meetings.
• General Ledger & Reconciliation: Prepare monthly close journal entries, GL account reconciliations as assigned, and foreign currency revaluations.
• Financial Analysis & Reporting: Prepare monthly consolidated and regional flux analyses, investigating drivers behind significant fluctuations to produce detailed reporting packages for leadership.
• Process Optimization: Partner across departments to develop and refine accounting systems and workflows, focusing on simplifying existing processes and establishing clear accountability across all teams.
• Audit Support: Assist with the fulfillment of annual audit requests by preparing supporting schedules, providing necessary documentation, and ensuring timely responses to auditor inquiries.
• Payroll Accounting: Record monthly payroll journal entries and partner with the payroll team to analyze and document period-over-period variances in employee compensation and benefits.
• Technical Accounting: Assist in drafting technical memos and formalizing standard operating procedures for key cycles, including revenue recognition and inventory management, to ensure US GAAP compliance and operational consistency.

IT Support

• Serve as the initial point of contact for helpdesk support across the organization on a daily basis.
• Manage employee onboarding across core tooling including Okta, Google Workspace, Jamf, and Slack.
• Administer and maintain MDM solutions across Mac and PC endpoints including Jamf and AirWatch.
• Collaborate with the Sr. Manager of IT & Security to support infrastructure improvements and tooling projects.
• Maintain and contribute to internal IT documentation and knowledge base.
• Support user access management and provisioning through identity and access management tools.
• Assist with security and compliance initiatives including SOC2 as needed.
• Promote a collaborative, inclusive, and approachable IT culture across the organization.

IT Support Specialist

Security Engineer

• Lead high-performing IT team through recruitment, training, mentoring, and leadership.
• Develop and execute a comprehensive IT strategy aligned with business objectives.
• Provide visionary leadership, fostering innovation and continuous improvement.
• Support and manage vendors through security audits required for PCI, SOC2, and.or ISO27001, and SOX
• Collaborate with cross-functional teams to identify business needs and opportunities.
• Establish and enforce infosec policies, procedures, and best practices.
• Assess, manage, and mitigate security risks; swiftly resolve incidents.
• Conduct security audits to ensure compliance with regulations and standards.
• Oversee IT infrastructure, ensuring scalability, availability, and performance.
• Manage vendor relationships, negotiate tech contracts.
• Support team growth and development; promote collaborative and inclusive culture.

Senior IT and Security Manager

Analytics Engineer

• Design and implement understandable data models that support flexible querying and data visualization
• Instrument algorithms and machine learning pipelines from complex business requirements
• Advance automation efforts that help the team spend less time manipulating & validating data and more time analyzing it
• Guide the Analytics Engineering roadmap, communicate timelines, and manage development cycles/sprints to deliver value
• Own the creation and support of internal data architecture and governance standards and best practices
• Lead the selection, implementation, optimization, and integration of data tools
• Rapidly deliver on concepts through prototypes that can be presented for feedback
• Train fellow employees on best practices for data standards, DAGs, code, documentation and visualization and help others act as successful stewards of our internal tools

Backend Engineer

• Design, implement, and optimize backend and infrastructure solutions to support business growth. Deliver at least one major feature or system enhancement per quarter that improves performance, scalability, or maintainability.
• Work with product, data, vehicle and infrastructure teams to design and implement solutions that align with business needs. Provide actionable recommendations and technical feasibility assessments within agreed timelines.
• Monitor and improve system health, proactively addressing performance bottlenecks and outages. Reduce system downtime by at least 5% annually through incident resolution and preventative measures.
• Provide code reviews, technical guidance, and mentorship to junior engineers. Conduct at least one structured knowledge-sharing session per quarter and set individual development goals for mentees.
• Improve CI/CD pipelines, automate deployments, and implement best practices to increase engineering efficiency. Reduce manual operational workload by at least 10% per year through automation.
• Collaborate with the team to propose at least two technical initiatives per year that align with the team's roadmap.
• Tackle high-impact engineering challenges, conduct post-mortems, and implement long-term fixes. Reduce repeat incidents by 10% annually through improved monitoring, alerting, and root cause analysis.
• Champion engineering culture: Act as a role model for technical excellence, collaboration, and innovation. Lead at least one technical discussion, hackathon, or knowledge-sharing event per quarter to strengthen team engagement.

Senior Backend Engineer, Golang

Operations

• Develop and execute a market strategy to drive ridership, revenue, and operational excellence.
• Continuously drive operational improvement through world-class supply management.
• Partner cross-functionally with other members of the Bird team to measure the impact and efficiency of our projects and experiments.
• Have the ability to both plan and execute projects of varying urgency and scope with minimal guidance.
• Effectively communicate with team and cross functional stakeholders through reporting and regular working group meetings.
• Be a hard-working multitasker, supporting teams in multiple locations. You’ll be one of the go to people when the business requires solutions to fire drills.
• Oversee daily fleet operations, ensuring optimal vehicle performance, efficiency, and safety.
• Monitor and analyze operational KPIs, using data insights to drive continuous improvements.

Operations Associate

People Operations

• Build relationships with managers and leaders to optimize team performance and engagement.
• Partner with leaders and guide in the following areas: career planning, performance management, change management, data reporting and analysis, employee relations, learning and development, recognition programs, and strategic development.
• Analyze trends and metrics in partnership with the Talent team to identify and support the development of solutions, programs, and policies that support business and employee growth.
• Identify, escalate, and navigate employee relations issues with an empathetic, solution-oriented approach.
• Analyze problems and deliver solutions where precedent may not exist.
• Advise on the design and execution of organizational people strategy, including organizational design and large-scale change initiatives.
• Flex seamlessly between multiple product and project teams, adding ‘off-title’ value in a thoughtful, prioritized way.
• Design, launch, and iterate culture-building initiatives that align with company values and business goals.
• Drive inclusive engagement strategies that build belonging across locations, levels, and functions.

People Partner

Recruitment

• Successfully partner with business leaders to understand the business needs and hire qualified talent to fill their roles
• Help develop, implement and execute recruiting programs and strategies to fill current openings and help build a healthy pipeline of qualified candidates
• Source, recruit, and hire roles within operations throughout Bird
• Own full-cycle recruitment which encompasses sourcing, interviewing and closing candidates
• Partner with other departments (People Partners, IT, etc) to drive the recruiting process through to on-boarding