BioScript Solutions

Program Manager

BioScript Solutions

full-time

Posted on:

Location Type: Remote

Location: Canada

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About the role

  • The Program Manager will support an Oncology Patient Support Program within the NavieGo portfolio, partnering closely with internal teams and external stakeholders to ensure program success.
  • Ensuring the program is designed and implemented as per sponsor’s strategic direction;
  • Ensuring all program sponsor’s needs are being met;
  • Responsible for the overall performance of the program and its respective services: reimbursement, patient coordination, medication management, etc.
  • Ensuring that any stakeholder escalations are managed appropriately and to the sponsor’s satisfaction;
  • Providing the program sponsor with portfolio insights and intelligence (market, competitive and payer);
  • The design, evolution and delivery of all program reporting;
  • Ongoing evaluation of program strengths, weaknesses and potential areas for improvement;
  • In collaboration with the analytics team, facilitate the design, production and delivery of all program related reporting;
  • Participate/lead in respective client meetings and day to day client communications;
  • Make recommendations for changes in operations and assist in the execution of these changes through a robust change management process;
  • Collaborate with all internal departments who deliver program related services to ensure optimal execution and performance;
  • Provide support, guidance, and leadership to the team;
  • Assist with quality assurance and quality improvement initiatives, overseeing the completion of all required CAPA activities;
  • Attend, as appropriate, therapeutically relevant conferences with the focus on client and stakeholder relationship building.

Requirements

  • A minimum of 3-5 years of experience in healthcare/pharmaceutical related field;
  • Experience managing a patient support program in multiple therapeutic areas is a strong asset;
  • A Bachelor’s degree program and/or an equivalent combination of experience and education is required;
  • Program management skills with proven ability to manage multiple priorities;
  • Proven customer relationship and/or account management skills with direct client interaction;
  • Proficiency with Microsoft Office and competent reporting and trending data;
  • Strong financial acumen and hands on budget management experience;
  • General knowledge of reimbursement, patient support programs, database elements and functionality;
  • Exceptional project management skills with experience in organizing, planning and executing projects from vision through implementation;
  • Possessing an in depth knowledge of public / private and federal funding mechanisms.
Benefits
  • Growth Opportunities: Committed to fostering a culture of growth, where every team, member is encouraged to pursue new skills, expand their knowledge, and advance their careers.
  • Vibrant Culture: Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey.
  • Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementbudget managementdata reportingpatient support program managementreimbursement knowledgeproject managementchange managementquality assurancequality improvementanalytics
Soft Skills
leadershipcustomer relationship managementcommunicationcollaborationproblem-solvingorganizational skillsstakeholder managementevaluation skillsrecommendation skillsclient interaction