Binson's Home Health Care

Customer Service Representative

Binson's Home Health Care

full-time

Posted on:

Location Type: Remote

Location: Missouri • United States

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Job Level

Junior

About the role

  • Serve as the primary point of contact for patients, caregivers, and healthcare providers regarding durable medical equipment.
  • Handle inbound and outbound calls, processing equipment orders, verifying insurance eligibility, troubleshooting delivery or billing issues.
  • Ensure a compassionate, efficient experience for all patients while strictly adhering to HIPAA regulations.

Requirements

  • High School diploma or equivalent
  • 1–3 years of experience in a high-volume call center or customer service environment.
  • Previous experience in the healthcare industry, specifically with Durable Medical Equipment (DME), pharmacy, or medical billing, is highly preferred.
Benefits
  • Competitive pay 💰
  • Full benefits: Medical, Dental, Vision & Life Insurance 🏥
  • Paid time off + floating holiday 🌴
  • 401(k) Retirement Savings Plan 💸
  • Training and growth opportunities 🚀
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
medical billinginsurance verificationorder processingtroubleshooting
Soft Skills
communicationcustomer servicecompassionefficiency