Customer Service – Liaison
Binson's Home Health Care
full-time
Posted on:
Location Type: Office
Location: Livonia • Missouri • United States
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About the role
- Work alongside physicians, nurses, and case managers to coordinate Durable Medical Equipment (DME) orders and ensure timely delivery
- Assess patient needs – Recommend the right DME solutions to support patient care
- Verify insurance coverage – Confirm eligibility and obtain required authorizations before dispensing equipment
- Process and fulfill orders – Ensure DME orders are entered and handled accurately from start to finish
- Coordinate equipment delivery – Arrange delivery and setup at the hospital or patient’s home
- Educate patients and caregivers – Provide easy-to-understand guidance on how to use and maintain their equipment
- Resolve issues – Address any concerns related to equipment, delivery, or insurance with empathy and efficient
Requirements
- A high school diploma or equivalent
- Excellent communication skills
- The physical ability to sit, stand, and move comfortably throughout your shift
Benefits
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Applicant Tracking System Keywords
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Soft Skills
communicationempathy
Certifications
high school diploma