Binance

Payment Integration Operation Manager

Binance

full-time

Posted on:

Location Type: Remote

Location: United Arab Emirates

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About the role

  • Work directly with merchants and PSP partners to guide them through the full integration lifecycle, from solution design and API integration to testing, go-live, and post-launch support.
  • Lead technical discussions with merchant product and engineering teams to design optimal integration approaches using Binance payment solutions.
  • Act as the primary liaison between merchants, product managers, and engineering teams to ensure smooth communication and efficient problem solving.
  • Provide hands-on support during merchant integrations, helping troubleshoot technical issues and ensuring a high integration success rate.
  • Educate merchants on integration best practices, API usage, and optimal payment flows for both web and mobile environments.
  • Support merchants in designing effective checkout experiences and payment UI/UX to improve end-user conversion and payment success rates.
  • Conduct integration testing with merchants and internal teams to validate payment flows and ensure readiness for launch.
  • Analyze merchant feedback, performance data, and market trends to identify opportunities to improve Binance payment products and integration tools.
  • Collaborate with product teams to close functionality gaps and propose enhancements that improve merchant integration experience.
  • Engage with merchants regularly to understand their needs, gather insights, and help optimize their payment integration over time.

Requirements

  • 5+ years of experience in payment integrations, fintech, or merchant-facing technical roles
  • Experience working with payment gateways, PSPs, or merchant payment solutions
  • Strong understanding of REST APIs and integration workflows
  • Ability to work directly with merchant product or engineering teams to guide technical integrations
  • Strong communication skills with the ability to explain technical concepts to non-technical stakeholders
  • Experience coordinating cross-functional teams across product, engineering, and business
  • Familiarity with web or mobile technologies (JavaScript, Node.js, HTML5, Java, Python, etc.) is a plus
  • Knowledge in crypto or Web3 payment infrastructure is a strong advantage
Benefits
  • Competitive salary and company benefits
  • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
payment integrationsREST APIsintegration workflowsJavaScriptNode.jsHTML5JavaPythoncrypto payment infrastructureWeb3 payment infrastructure
Soft Skills
communication skillsproblem solvingcollaborationtechnical guidanceeducational skillsanalytical skillscross-functional coordinationmerchant engagementcustomer supportinsight gathering