EMR Integrations Manager
BillionToOne
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $147,841 - $168,961 per year
Job Level
Mid-LevelSenior
About the role
- Manage day-to-day EMR integration operations, ensuring accurate and timely order and result transmissions across partner systems.
- Oversee HL7 integrations, including setup, validation, testing, and ongoing monitoring of connections through Redox and other vendors.
- Lead manual EMR order associations and triage—investigating and resolving missing or misrouted orders and results.
- Improve and maintain automation processes (bots) for EMR order matching and reduce manual touchpoints.
- Coordinate manual testing workloads for EMR integrations, ensuring end-to-end data validation and compliance.
- Work with Software engineering to ensure the scalability of our EMR integrations.
- Serve as the project manager for EMR integrations across all business units, coordinating between Sales, Engineering, Product, and external partners.
- Manage the intake and approval process for new EMR integration requests, ensuring alignment with business priorities and feasibility.
- Represent EMR Operations on hospital and clinic integration calls, providing technical and workflow expertise.
- Collaborate with Engineering and Product teams to resolve issues, drive continuous improvement, and manage release readiness.
- Lead triage of EMR order management issues, including missing results, order mismatches, or compendium misconfigurations.
- Coordinate with Engineering, Account Executives, and vendors (e.g., Redox, LK) to investigate and implement corrective actions.
- Manage the EMR Slack triage channel, responding to internal team questions, order transmission failures, and troubleshooting requests.
- Partner with Sales to manage client onboarding workflows, including IT questionnaires, legal contract coordination, and BAA execution.
- Act as the central point of communication between IT, Engineering, Sales, Legal, and Clinical Operations for all EMR-related processes.
- Maintain and improve internal documentation and playbooks for EMR operations and troubleshooting.
Requirements
- Bachelor’s degree in Health Informatics, Information Systems, or related field preferred.
- 5+ years of experience in lab systems, EMR integration, interoperability, or healthcare IT operations.
- 5+ years of experience with clinical systems, LIMS, and Salesforce.
- Hands-on experience with HL7, FHIR, and integration platforms (Redox, Mirth, or similar).
- Proven ability to manage integration projects end-to-end, including planning, testing, and production support.
- Excellent problem-solving, organizational, and communication skills.
Benefits
- Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
- Open, transparent culture that includes weekly Town Hall meetings
- The ability to indirectly or directly change the lives of hundreds of thousands patients
- Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
- Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
- Supplemental fertility benefits coverage
- Retirement savings program including a 4% Company match
- Increase paid time off with increased tenure
- Latest and greatest hardware (laptop, lab equipment, facilities)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
EMR integrationHL7FHIRLIMSSalesforceintegration platformsautomation processesdata validationproject managementclinical systems
Soft skills
problem-solvingorganizational skillscommunication skills