BillionToOne

Data Entry

• Perform accurate and timely data entry of 100–150 patient test requisitions per day into company systems
• Review requisition forms for completeness, accuracy, and compliance prior to entry
• Enter patient demographic, clinical, and order information into LIMS and CRM (Salesforce, Zendesk, etc.) systems
• Identify missing or inconsistent information and flag for follow-up or escalation
• Maintain strict adherence to HIPAA and internal data protection standards, ensuring confidentiality of all patient and client information
• Collaborate with Client Services, Billing, and Operations teams to resolve discrepancies or missing information
• Support data audits, process documentation, and other projects as needed
• Adhere to company policies, procedures, and deadlines while demonstrating initiative and flexibility in handling evolving tasks and priorities

Data Entry Associate – Temporary

Manager

• Define and execute BillionToOne’s enterprise EMR interoperability strategy across business units, aligned with growth targets and customer needs.
• Establish the operating model, standards, and “golden paths” for EMR delivery (intake, prioritization, implementation, validation, go-live, and post-launch support).
• Build a scalable roadmap to increase integration throughput while reducing time-to-go-live and operational burden.
• Develop executive-level metrics and reporting for EMR performance (volume impact, delivery velocity, reliability, and customer satisfaction).
• Lead end-to-end execution of EMR integrations across the portfolio, ensuring predictable delivery, strong communication, and stakeholder alignment.
• Own intake and prioritization of new integration requests in partnership with Sales, Product, Clinical Ops, and Engineering.
• Standardize project governance across integrations (RACI, timelines, risk management, RAID logs, go/no-go readiness).
• Drive adoption of repeatable integration patterns (hub-based approaches, templates, automation) to scale delivery.
• Ensure accurate and timely transmission of orders and results across partner systems, with appropriate controls and monitoring.
• Oversee HL7/FHIR connectivity via Redox and other vendors, including implementation, testing, validation, and ongoing monitoring.
• Own triage and resolution processes for integration issues (missing/misrouted orders/results, compendium/configuration errors, interface failures), ensuring clear SLAs and escalation paths.
• Reduce manual touchpoints through automation (order association/matching, exception handling, monitoring) and continuous process improvement.
• Manage strategic relationships with EMR vendors, integration partners (e.g., Redox), and implementation teams to improve integration capability and customer experience.
• Negotiate and manage vendor performance against SLAs, delivery timelines, reliability targets, and roadmap commitments.
• Partner directly with customer hospital/clinic IT teams to accelerate implementation and resolve technical or workflow barriers, maintaining a strong customer-first mindset and prioritizing an excellent customer experience throughout.
• Serve as the executive point of contact for EMR interoperability across IT, Engineering, Product, Sales, Legal, and CS.
• Partner with Sales and Customer Success to ensure smooth onboarding, including IT questionnaires, technical discovery, BAAs, and go-live readiness.
• Collaborate with Product and Engineering to influence platform investments that improve scalability, integration tooling, and self-service enablement.
• Ensure documentation, playbooks, and training are consistently maintained and adopted across teams.
• Build, mentor, and lead a high-performing EMR team (analysts, integration specialists, program/project managers), setting a strong culture of accountability and operational excellence.
• Establish clear roles, career paths, performance expectations, and operating rhythms to scale output and quality.
• Drive continuous improvement across people, process, and technology to support rapid growth in clinic integrations.

Senior Manager – EMR Integrations, Interoperability

Recruitment

• Own full-cycle recruiting for high-volume commercial roles, including:
• Partner closely with Prenatal commercial leaders to forecast hiring needs and develop scalable hiring plans
• Deliver consistently strong hiring outcomes in a fast-paced, growth-stage environment
• Balance speed and quality while managing multiple requisitions across geographies, average requisition load is 15-20 roles and BillionToOne only hires the top 1% of all candidates
• Build and maintain robust pipelines using proactive sourcing strategies
• Leverage experience or exposure in laboratory diagnostics, life sciences, or genetic testing to assess technical credibility, consultative selling ability, and industry fit
• Act as a trusted advisor to hiring managers, providing guidance on market conditions, candidate profiles, compensation trends, and interview best practices
• Influence hiring decisions through data, structured interviews, and candidate insights
• Ensure an exceptional, inclusive candidate experience from first touch through offer
• Drive structured interview processes and support hiring teams in making consistent, unbiased decisions
• Partner with People Operations on offer development, approvals, and closing strategies
• Represent the BillionToOne with integrity and professionalism
• Track recruiting metrics (time to fill, quality of hire, pipeline conversion) and use data to optimize processes
• Contribute to recruiting playbooks, employer branding initiatives, and scalable TA infrastructure as the company grows

Data Entry Associate – Temporary

Senior Manager – EMR Integrations, Interoperability

Senior Commercial Recruiter, Prenatal