Ensure that every bicycle and accessory meets rigorous expectations of our global customer base.
Oversee the lifecycle of a product from range planning, concept creation to floor to final assembly.
Maintain an expert-level understanding of import regulations, safety standards, and testing requirements across all operating markets (AU/US).
Hold suppliers accountable for uncompleted or substandard ProBuild work.
Lead quality control and compliance for batteries, eBikes, and chargers.
Manage the Insera supply chain coordinator based in Indonesia.
Develop and refine packaging solutions with suppliers.
Identify warranty trends related to shipping and packaging and develop strategic resolutions.

Requirements

Tertiary qualification in commerce, marketing, or business.
Recognized certification in bicycle maintenance.
Extensive background and technical knowledge of bicycles, high-end components, and e-mobility systems (eBikes, batteries, and motors).
Proven experience training factory personnel and workshop staff in production standards, assembly methods, and ProBuild protocols.
Hands-on experience ensuring products meet international standards, import regulations, and eBike certifications for AU and US markets.
Proficiency in Google Workspace and experience working within ERP and Project Management environments.
Exceptional verbal and written communication skills, with the specific ability to work effectively across different cultures, languages, and time zones.

Benefits

Flexible work arrangements
Generous staff discounts
Ongoing learning opportunities
Internal career progression

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

bicycle maintenancee-mobility systemsProBuild protocolsassembly methodsimport regulationssafety standardsquality controlcompliancepackaging solutionswarranty trend analysis

Soft Skills

communication skillscross-cultural collaborationtrainingleadershipproblem-solving

Certifications

bicycle maintenance certification