Plan and manage the operational execution of all email campaigns
Support the design of new initiatives for personalized communication with our existing customers
Optimize measures aimed at retaining and reactivating different customer segments
Conduct A/B tests, create performance monitoring and reports to optimize campaigns
Work closely with other departments such as Data & IT, Marketing, E‑Commerce and Shop Management
Present performance metrics, insights and company-relevant implications to your stakeholders
Requirements
Degree in Business Administration, E‑Commerce, (Online) Marketing, Media or Communication Studies, Business Informatics, or a comparable qualification is an advantage
Some professional experience in CRM/online marketing
Affinity for customer data, customer analysis and technical processes
Ideally, practical experience with email/marketing automation (Optimizely or similar)
Ability to quickly learn new tools and a hands-on mentality
High creativity in developing new ideas for effective customer retention measures and a conscientious working style
Business-fluent German and English, both spoken and written; ideally also knowledge of French and Spanish
Benefits
Perks for you – If you commute by bike, we offer modern changing rooms with personal lockers, showers and a free towel service so you can start the day fresh even after early sport.
Prefer not to cycle sometimes? We’re happy to support your mobility with a subsidy for the Deutschlandticket.
If you prefer to drive, you can conveniently park your car in the company parking lot.
Your bike – access to exclusive employee discounts in our shop to optimally equip your bike – not only for you, but also for family & friends!
Don’t have a bike yet? You can easily use our subsidized company bike offer (JobRad).
Additional discounts are available through bike-components Corporate Benefits.
Food & drinks – In our canteen you’ll find a tasty breakfast and fruit every day, plus a hot meal with a vegetarian option, complemented by a fresh, varied salad bar.
Our snack cupboard is regularly stocked – requests and suggestions welcome! Coffee lovers will find everything at our coffee bar: cappuccino, espresso, latte macchiato or hot chocolate.
Soft drinks are available from the vending machine.
Plenty of sparkling or still water and a wide selection of teas are, of course, provided free of charge – feel free to suggest your favorite varieties.
Your work-life balance – Work and private life should fit well together. That’s why we offer flexible working hours with a flexitime model and possibilities for remote working whenever your tasks allow.
You’ll also receive 31 days of vacation to switch off and recharge.
Your future – We contribute to your company pension scheme.
Team & culture – Fun and teamwork shape our everyday work life – whether at bike events, trade shows, races or when celebrating together at our annual summer party and Christmas party.
Our modern open office additionally provides space for exchange, teamwork and short distances.
Four-legged colleagues are welcome in the office – dogs are part of the team at bike-components.
And because we like to keep things straightforward, we have a casual, first-name culture.
Your health – We actively and directly promote your health in everyday work. In addition to our ergonomic workspace and product range, you can clear your head on our regular lunch runs with colleagues.
For more balance we offer a biweekly yoga program.
And would we really be bike-components if we didn’t also offer rides on the bike? Everyone is invited to join our gravel and road community rides with pizza afterwards in the store in Aachen – either as a participant or as a bc‑Guide.
Your personal development – We want you to grow with us long-term, both professionally and personally. With 1:1 coaching on topics like communication, stress management or skill and self-management, targeted training and individual development opportunities, we support you on your path.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
creativityhands-on mentalityconscientious working stylecommunicationcollaboration
Certifications
Degree in Business AdministrationDegree in E-CommerceDegree in MarketingDegree in Media StudiesDegree in Communication StudiesDegree in Business Informatics