Director of Creative Services

BigLeap

full-time

Posted on: 3/6/2026

Location Type: Remote

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About the role

Directly manage writers, editors, designers, and developers.
Conduct 1:1s, performance reviews, and professional development planning.
Provide ongoing coaching on craft, clarity, execution, and marketing alignment.
Ensure creative deliverables meet established standards for clarity, accuracy, SEO alignment, and strategic intent.
Oversee team capacity planning and resource allocation in partnership with the Project Manager.
Partner with SEO, PPC, Strategy, and Account teams to ensure alignment between marketing objectives and creative execution.
Manage department budget, including freelance spend and tools.
Pull and interpret performance data to assess content effectiveness and team productivity.

Experience leading creative, content, or production teams.
Strong understanding of SEO, content marketing, and digital marketing fundamentals.
Demonstrated ability to improve operational efficiency and quality.
Experience managing workflows in Asana.
Budget and resource management experience.
Experience coaching and developing creative professionals.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SEOcontent marketingdigital marketingbudget managementresource managementperformance data analysisoperational efficiencyworkflow management

Soft Skills

team managementcoachingperformance reviewprofessional developmentclarityexecutionstrategic alignment