BigLeap

Director

• Directly manage writers, editors, designers, and developers.
• Conduct 1:1s, performance reviews, and professional development planning.
• Provide ongoing coaching on craft, clarity, execution, and marketing alignment.
• Ensure creative deliverables meet established standards for clarity, accuracy, SEO alignment, and strategic intent.
• Oversee team capacity planning and resource allocation in partnership with the Project Manager.
• Partner with SEO, PPC, Strategy, and Account teams to ensure alignment between marketing objectives and creative execution.
• Manage department budget, including freelance spend and tools.
• Pull and interpret performance data to assess content effectiveness and team productivity.

Director of Creative Services