Biffa

Contract Manager – 12 month FTC

Biffa

contract

Posted on:

Location Type: Hybrid

Location: Watford • United Kingdom

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About the role

  • **A quick look at the role:**
  • - Act as the primary point of contact for all client stakeholders, ensuring contract compliance, service delivery, safety culture, retention and commercial performance.
  • - Drive account growth through improved commercial performance, upselling services and equipment, new waste streams and pricing negotiations.
  • - Produce monthly reports and management information, including bespoke multi-site client reporting and portal data management.
  • - Deliver site-based waste minimisation programmes aligned to strategic targets, improving cost efficiency, environmental performance and waste handling practices.
  • - Manage monthly profit and loss across a designated contract portfolio.
  • - Apply strong sector knowledge across health and safety, Duty of Care, resource and hazardous waste management to identify added-value opportunities.
  • - Lead and promote a strong safety culture on client sites, providing guidance and coaching to operatives, agency staff and client teams.
  • - Support colleagues and client sites as part of a wider team, contributing expertise to large-scale projects, emergency response and specialist services.

Requirements

  • **Our essential requirements.**
  • - Knowledge of waste management, with previous account management experience and a strong operational focus.
  • - Understanding of lean methodology, with the ability to work to clearly defined KPIs.
  • - Proven track record of delivering continuous improvement within an operational or service environment.
  • - Full, current UK car driving licence.
Benefits
  • **And here’s why you’ll love it at Biffa:**
  • - Ongoing career development, training and coaching – because if you don’t grow, we don’t grow
  • - Generous pension scheme
  • - Medical and dental scheme
  • - Retail and leisure discounts
  • - Holiday and travel discounts
  • - Plus much more...
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementwaste managementlean methodologyKPI managementprofit and loss managementreportingdata managementcontinuous improvementenvironmental performancewaste handling practices
Soft Skills
client stakeholder managementcoachingguidanceteam collaborationcommunicationleadershipproblem-solvingnegotiationservice deliverysafety culture promotion
Certifications
UK car driving licence