Operations Supervisor
Biffa
full-time
Posted on:
Location Type: Hybrid
Location: Norwich • United Kingdom
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About the role
- Coordinate daily operations, crew deployment, and allocate vehicles, equipment, and materials to meet service requirements.
- Maintain effective staffing, vehicle, and equipment schedules to ensure operational efficiency.
- Manage inductions, attendance, and performance, providing coaching and support in line with company policies.
- Ensure accurate completion of reports, timesheets, and schedules, maintaining full compliance with contract and company standards.
- Promote a strong safety culture, enforce procedures, and take prompt action on unsafe practices or incidents.
- Build and maintain positive working relationships with Local Authorities and partners, representing Biffa professionally at meetings.
- Identify opportunities to enhance service delivery, support business objectives, and complete all required training.
Requirements
- Full, valid UK driving licence (able to drive vehicles up to 3.5T).
- Proven experience supervising teams within operations, waste management, logistics, or a similar environment.
Benefits
- Company Car or Car allowance.
- Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
- Generous pension scheme.
- Medical and dental scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Bike to work scheme.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
vehicle schedulingequipment allocationreport completiontimesheet managementsafety procedures enforcementservice delivery enhancement
Soft skills
team supervisioncoachingrelationship buildingcommunicationoperational efficiency
Certifications
full UK driving licence