Operations Supervisor
Biffa
full-time
Posted on:
Location Type: Hybrid
Location: Norwich • United Kingdom
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About the role
- Coordinate daily operations, crew deployment, and allocate vehicles, equipment, and materials to meet service requirements.
- Maintain effective staffing, vehicle, and equipment schedules to ensure operational efficiency.
- Manage inductions, attendance, and performance, providing coaching and support in line with company policies.
- Ensure accurate completion of reports, timesheets, and schedules, maintaining full compliance with contract and company standards.
- Promote a strong safety culture, enforce procedures, and take prompt action on unsafe practices or incidents.
- Build and maintain positive working relationships with Local Authorities and partners, representing Biffa professionally at meetings.
- Identify opportunities to enhance service delivery, support business objectives, and complete all required training.
Requirements
- Full, valid UK driving licence (able to drive vehicles up to 3.5T).
- Proven experience supervising teams within operations, waste management, logistics, or a similar environment.
Benefits
- Company Car or Car allowance.
- Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
- Generous pension scheme.
- Medical and dental scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Bike to work scheme.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
vehicle schedulingequipment allocationreport completiontimesheet managementsafety procedures enforcementservice delivery enhancement
Soft Skills
team supervisioncoachingrelationship buildingcommunicationoperational efficiency
Certifications
full UK driving licence