Bien-Zenker GmbH

Human Resources

• Talent acquisition
• Plan and execute recruiting campaigns to attract new sales employees
• Select and actively use appropriate recruiting channels (e.g., online job boards, real estate networks, universities, recruitment agencies)
• Work closely with sales leadership to identify regions with staffing needs ("white spots")
• Strengthen the employer brand of the companies in the German real estate and residential construction market
• Selection & onboarding
• Responsible for the entire recruiting process from job posting to onboarding
• Develop structured onboarding programs so new employees integrate quickly and become productive
• Build and improve systems and software to track and analyze the entire recruiting funnel — from campaign to application and onboarding, through training, mentoring, development, and offboarding
• Work closely with sales leadership and oversee the training team to ensure fast early performance and successful integration of new employees
• Employee retention & performance support
• Support performance analysis, employee retention, and identification of causes for turnover and productivity issues
• Implement measures for acquisition and retention, e.g., improved contracts, recognition, training, regular feedback
• Provide HR support in conflicts and disciplinary cases

HR Director – Sales

Account Executive

• First point of contact for customers (from contract signing to handover) by phone and email
• Project responsibility for an assigned customer portfolio
• Responsible for ensuring clarity of contracts and planning
• Handling technical and commercial customer inquiries in coordination with specialist departments
• Maintaining customer requirements and associated scope of services in the ERP system
• Preparing, monitoring and explaining cost calculations
• Coordinating between sales, architects, planners, specification/sample selection, and customers

HR Director – Sales

Customer Account Manager, Project Coordination