Renewals Account Executive
BeyondTrust
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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About the role
- Contributes to the attainment of the annual renewal bookings quota
- Participates with add-on and upsell opportunities related to renewals
- Assists in identification of migration opportunities, specifically within the existing perpetual customer base
- Exhibits competencies in reporting, including building and interpreting data related to TAR, ACV attained, Point of Renewal Add-ons, and Closed/Lost opportunities Confident in customer negotiation and problem solving
- Understands and communicates product use-cases and displays ability to articulate value propositions
- Often displays a proactive approach with work
- Establishes and maintains professional and mutually beneficial alignments with associated internal teams (Sales, Order Management, Renewal Operations, Billing, Fulfillment, Support, etc.)
- Drives towards success in auxiliary renewal projects including point of renewal add-ons and successful EOL hardware conversions/upgrades
- Understands the Bookings Policy and consistently adheres to policy & team expectations for resolving orders on hold
Requirements
- Excellent written and verbal communication skills with an ability to communicate cross functionally across the organization as well as externally with customers
- Strong organization skills and ability to multi-task, self-start and self-direct work in an independent and fast paced environment
- Ability to work with teams in diverse functional areas with effective interpersonal skills necessary to build positive, productive, and effective professional working relationships
- Proven analytical and problem resolution skills
- Flexibility and ability to prioritize in meeting multiple goals
- Adhere to internal controls, best practices, and efficiencies
- Proficient with Microsoft Office and Salesforce
- Ability to work outside of normal office hours during peak times.
Benefits
- Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.
- We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data reportingdata interpretationproblem resolutionnegotiationanalytical skillsmulti-taskingself-direction
Soft skills
written communicationverbal communicationinterpersonal skillsorganizational skillsproactive approachflexibilityability to prioritize