BetterUp

Strategic Communications Lead

BetterUp

full-time

Posted on:

Location Type: Hybrid

Location: California • New York • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $183,600 - $255,000 per year

Job Level

Senior

About the role

  • Develop concise, empathetic, communications for the BetterUp platform
  • Adapt *Dare to Lead* principles into messages that resonate with senior leaders and their teams.
  • Shift platform interactions from transactional to transformational through tone and clarity.
  • Audit current CDL communications for usage, effectiveness, and audience fit.
  • Understand what’s working and what’s not and develop benchmarks and feedback loops that will inform future communications.
  • Map key communication needs across stakeholders (CHROs, CEOs, middle management, broader org).
  • Create reusable communication templates (e.g., cascade emails, executive talking points, middle-management guidance) tailored to enterprise clients.
  • Build a system for ongoing, scalable communications that BetterUp can repurpose across clients.
  • Draft and edit high-level executive communications, including scripts, ghostwritten articles, and editorial content for external publications.
  • Provide strategic guidance on communications that enable leaders to cascade insights throughout their organizations.
  • Design and deliver high-fidelity, account-specific communications for large director-level populations at enterprise partners, translating organizational strategy into language that feels relevant and actionable at every level.
  • Create AI-enabled nudges and in-the-flow-of-work reinforcements that extend learning beyond live sessions and formal touchpoints.

Requirements

  • 10+ years of experience
  • Proven expertise in executive communications, including storytelling and strategic messaging for senior audiences.
  • Strong background in editorial work (ghostwriting, publishing in top-tier outlets preferred).
  • Demonstrated ability to craft empathetic, emotionally resonant communications without slipping into cliché or jargon.
  • Experience in organizational communications strategy (ideally with global enterprises).
  • Comfort with both strategic systems thinking and tactical writing/editing.
Benefits
  • Access to BetterUp coaching; one for you and one for a friend or family member
  • A competitive compensation plan with opportunity for advancement
  • Medical, dental, and vision insurance
  • Flexible paid time off
  • All federal/statutory holidays observed
  • 4 BetterUp Inner Workdays
  • 5 Volunteer Days to give back
  • Learning and Development stipend
  • Company wide Summer & Winter breaks
  • Year-round charitable contribution of your choice on behalf of BetterUp
  • 401(k) self contribution
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
executive communicationsstorytellingstrategic messagingeditorial workghostwritingorganizational communications strategytactical writingeditingcommunication templatesAI-enabled nudges
Soft Skills
empathetic communicationstrategic guidanceclarityaudience fittransformational interactionsbenchmark developmentfeedback loopssystem thinkingemotional resonanceadaptability