BetterUp

AI Automation Engineer

BetterUp

full-time

Posted on:

Location Type: Hybrid

Location: AustinCaliforniaIllinoisUnited States

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Salary

💰 $144,000 - $227,000 per year

About the role

  • Implement and scale our Model Context Protocol (MCP) to support secure, composable AI workflows across Slack, Jira, Salesforce, and internal APIs.
  • Design agentic systems that enable AI tooling to integrate seamlessly with operational data and user identity services.
  • Author requests for comments (RFCs), technical requirements documents (TRDs), and internal documentation to align multi-channel platform (MCP) features with enterprise use cases.
  • Build and maintain scalable automations and secure APIs to reduce operational overhead in onboarding, provisioning, and data lifecycle management.
  • Own development and maintenance of reusable modules for identity sync, data uploads (e.g., CSV bulk importers), and AI-to-API orchestration.
  • Drive continuous improvement across automation platforms by collaborating with stakeholder teams across the business.
  • Work with InfoSec and IT teams to enforce role-based access controls and SAML/SSO integrations.
  • Harden identity workflows across US and EU regions, ensuring compliance with internal and external standards.
  • Support audit readiness through traceable change management and data integrity practices.
  • Attend Business Systems standups, Architecture Roundtables, and AI working groups to ensure engineering solutions align with company goals.
  • Partner closely with stakeholders to balance speed and safety in fast-moving pilot initiatives.
  • Advocate for test-driven development (TDD), documentation, and open source-inspired code reusability.

Requirements

  • 5+ years of professional experience in software engineering, with expertise in Ruby and Rails.
  • Proficiency in automation platforms such as Workato, UiPath, Zapier, n8n, Prefect, or custom-built orchestration tools
  • Hands-on experience building pipelines or automations using MCP, Step Functions, or equivalent event-driven architectures
  • Strong scripting or development skills (e.g., Python, JavaScript) for writing custom connectors or data transformations
  • Familiarity with common SaaS platforms including Okta, Jira, Slack, Workday, Google Workspace, FreshService, and their APIs
  • Demonstrated experience integrating APIs and building automations across complex SaaS ecosystems.
  • Strong understanding of identity management, MCP, or related orchestration protocols.
  • Proven ability to lead technical architecture discussions, write clean, testable code, and implement TDD practices.
  • Experience working with authentication protocols (e.g., SAML, OAuth), and systems like Okta, GCP, or AWS.
Benefits
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Hard Skills & Tools
RubyRailsautomation platformsWorkatoUiPathZapiern8nPrefectPythonJavaScript
Soft Skills
collaborationleadershipcommunicationadvocacycontinuous improvement