BetterHelp

Manager

• Contribute to the design and evolution of BetterHelp’s care models, including workflows and AI-supported experiences.
• Support strategic decision-making by identifying gaps, opportunities, and tradeoffs in the current care model.
• Analyze clinical, product and operational data and synthesize findings into clear recommendations for stakeholders, practice management, influencing product, clinical, and business strategy.
• Partner with the Data teams to design analyses and dashboards that support ongoing decision-making.
• Collaborate with our Strategic Partnerships team to evaluate, pilot, and implement clinical care partnerships.
• Translate partnership opportunities into clear clinical requirements, success metrics and operational plans.
• Support end-to-end execution, including pilot design, rollout, performance tracking and iteration.
• Ensure partnerships align with BetterHelp’s clinical standards, safety expectations, and long-term care model strategy.
• Provide clinical input to guide model design, product development and user experience.
• Partner with cross-functional teams to translate clinical requirements into scalable product features and experiences.
• Contribute to research studies or internal evaluations.
• Support Clinical Department initiatives, including office hours, newsletters, and other team programs as needed.
• Represent BetterHelp externally at public events, webinars, presentations and/or conferences.

Senior Manager – Care Transformation

Security Engineer

• Lead BetterHelp’s security engineering strategy, with offensive security as the foundation
• Operate with a red team / attacker mindset, identifying vulnerabilities across applications, infrastructure, and internal systems
• Direct and evolve the company’s red team capabilities, including penetration testing, code review, and vulnerability discovery
• Provide oversight and guidance across:
• Partner closely with Engineering to embed security into the software development lifecycle (SDLC)
• Strengthen processes around vulnerability management, detection, and response
• Build and improve offensive security tooling and capabilities, complementing external programs like Bugcrowd
• Help reduce technical debt and improve system resilience through proactive security practices
• Identify and address emerging threats, including AI security risks
• Mentor and guide a strong team, setting a high bar for technical rigor and impact

Head of Security Engineering

Account Manager

• Lead outbound business development efforts to identify, research, and engage prospective partners across targeted domestic verticals, including care expansion categories and large, high-complexity institutional accounts.
• Develop and execute go-to-market strategies for net-new partner categories, including sectors characterized by long sales cycles, layered procurement processes, and rigorous compliance requirements.
• Build and manage a robust pipeline across multiple verticals simultaneously, advancing opportunities from early-stage engagement through contract execution - including deals that span 12-24+ months from initial outreach to close.
• Cultivate long-term institutional relationships at the senior and executive level, maintaining consistent engagement and trust-building across extended timelines.
• Navigate complex procurement, contracting, and compliance processes common to large regulated-sector organizations, coordinating closely with Legal, Finance, and Compliance throughout.
• Work cross-functionally with Product, Clinical, and Operations teams to assess feasibility of new partnership constructs and identify where BetterHelp's practices, materials, or infrastructure may need to evolve to meet institutional partner requirements.
• Lead internal readiness efforts for new institutional verticals - including guiding adaptation of clinical protocols, compliance documentation, product configurations, and partner-facing materials - in partnership with relevant internal stakeholders.
• Develop partnership strategies across specialty behavioral health providers (SMI, SUD, eating disorders), digital therapeutic partners, and other referral-based care organizations aligned to BetterHelp's care expansion roadmap.
• Structure creative partnership models including white-label offerings, network extensions, embedded solutions, referral agreements, and other channel arrangements appropriate to each partner type.
• Deliver partner-facing presentations, onboarding sessions, and demos with a focus on executive-level commercial discussions and deal advancement.
• Collaborate with Marketing and internal stakeholders to build customized value propositions, one-pagers, and integration models tailored to each partner's unique needs and regulatory context.
• Design and operationalize referral pathways with Clinical and Product teams to reduce member turnaways and improve care continuity.
• Monitor partner performance and referral volume to optimize care expansion impact over time.
• Represent emerging partner verticals internally, informing product roadmap considerations and category expansion strategy.

Associate Director – Care Expansions Partnerships

Therapist

• Provide therapy to clients
• Manage a caseload of clients
• Ensure client satisfaction and meet their mental health goals
• Collaborate with a network of therapists
• Maintain prompt communication with clients and the BetterHelp team

Licensed Mental Health Therapist

• Focus on client care without admin or overhead.
• Handle therapy sessions via online platform.
• Maintain a strong caseload with clients utilizing insurance.

• Provide therapy to clients utilizing various mental health techniques and interventions
• Maintain confidentiality and professionalism at all times
• Manage a caseload of clients effectively
• Collaborate with other mental health professionals when necessary
• Utilize technology to conduct sessions and maintain records
• Participate in ongoing training and education as required

• Provide therapy to clients via online sessions
• Focus on client care without administrative burdens
• Build and sustain a strong caseload
• Collaborate with a community of therapists

Counselor

• Provide expertise in mental health counseling
• Focus on client care while BetterHelp manages admin and overhead requirements
• Conduct therapy sessions in a private and professional environment
• Collaborate with BetterHelp to increase caseloads
• Manage clients' therapy sessions and paperwork efficiently

Licensed Mental Health Counselor

• Provide mental health counseling to clients
• Focus on client care and therapy sessions without administrative burdens
• Build a strong caseload with insurance clients
• Maintain a private and professional environment for conducting sessions
• Collaborate with a community of therapists

• Provide expertise in mental health counseling
• Focus on client care without admin or overhead
• Conduct therapy sessions independently and in a private professional environment

• Provide therapy to clients through online sessions
• Focus on client care and not administrative tasks
• Work independently and manage your own schedule
• Ensure a private environment for client sessions

• Private practice with no doors and no overhead.
• BetterHelp is one of the world’s largest online therapy platforms for mental health professionals who want to focus on client care — not admin or overhead. You provide the expertise. We handle the rest.

Mental Health Therapist

• Provide therapy services to clients via BetterHelp platform
• Manage client appointments and communications effectively
• Maintain proper documentation for therapy sessions
• Ensure compliance with federal and state regulations regarding therapy services