BetterHelp

Advocate

• Handle provider compensation inquiries through ticket-based workflows, contributing to SLA requirements and completing upwards of 600 tickets per week.
• Research, investigate, and resolve provider compensation inquiries, including missed session payments, rate questions, bonus eligibility, and payment discrepancies.
• Ensure all compensation decisions align with internal policies, documented guidelines, and program integrity standards.
• Identify potential trends in compensation irregularities or bonus misuse and escalate when necessary.
• Evaluate provider eligibility for onboarding incentives, state-based programs, and bonus structures based on established criteria.
• Communicate bonus approval or denial decisions clearly and transparently.
• Maintain up-to-date knowledge of evolving incentive guidelines and assist with documentation updates as needed.

Provider Incentives Advocate

Examiner

• Provide therapy services to clients in a remote setting.
• Handle administrative paperwork and documentation for each session.
• Maintain a strong caseload by building relationships with clients using insurance.
• Participate in a therapist community for support and professional growth.

Senior Psychological Examiner

Psychologist

• Provide therapy services to clients without administrative burdens.
• Focus on client care.
• Handle sessions online, managing scheduling and client interactions directly through the platform.
• Collaborate with a community of therapists to enhance professional development and share resources.

Medical Psychologist

• You provide the clinical expertise, we take care of everything else.
• Full clinical caseload can be established within the first 30 days.
• No fees are collected from the therapist, ever.
• You are always in control of your schedule and appointment times.
• You are connected with clients who fit your specific areas of expertise.
• BetterHelp provides clients with a wide variety of ways to connect with you so that they can best start their therapeutic journey.
• You are the licensed and trained clinician. BetterHelp will defer to your clinical judgment and expertise about the most effective and clinically appropriate approach for each client.
• BetterHelp has a strong and accessible peer community of over 34,000 therapists, available to you directly through the platform.
• Therapists on the BetterHelp platform receive a free BetterHelp account – so you can dedicate time to your own self-care!

Associate

• Provide therapy to adults, couples, or teens using your expertise in mental health counseling.
• Maintain and improve a caseload of clients through teletherapy sessions.
• Collaborate with BetterHelp's support team for session-related queries.
• Manage your own schedule and patient appointments according to your preferences.
• Utilize BetterHelp's resources for professional development and continuous learning.

Licensed Psychological Associate – Independent Practitioner

Supervisor

• Develop a deep understanding of credentialing system and team capabilities to improve efficiency, visibility, and operational effectiveness within our own team
• Identify opportunities for process improvement and implement scalable solutions that streamline our internal and external communications with partners
• Serve as a key representative of Credentialing and Delegated Credentialing across internal stakeholders, ensuring visibility and alignment
• Build strong cross-functional relationships and improve coordination across teams
• Establish clear ownership and collaboration models to ensure seamless execution across touch points
• Develop reporting and insights by leveraging data from multiple systems (e.g., Verifiable, Help Scout, Looker, and other tools)
• Analyze provider feedback and operational data to identify trends, surface opportunities, and inform decision-making
• Translate data into clear, actionable insights that drive continuous improvement and influence business decisions

Credentialing and Enrollment Supervisor

General

• Provide therapy sessions to clients.
• Manage a caseload of clients, primarily insurance clients.
• Participate in ongoing professional development and training.
• Collaborate with BetterHelp's support team for administrative tasks.

Licensed Independent Clinical Social Worker

• Provide expertise in mental health therapy.
• Conduct sessions with clients focusing on their needs.
• Handle administrative tasks related to therapy sessions.
• Collaborate with other therapists in the community.
• Manage your schedule and caseload effectively.

Licensed Clinical Social Worker

• Provide online therapy to clients in a private setting
• Handle administrative tasks related to client sessions
• Collaborate with the BetterHelp community of therapists
• Manage caseload effectively to ensure quality client care
• Maintain excellent documentation and client records
• Utilize provided resources for professional development and self-care
• Engage in continuous learning and training opportunities through CEU courses

• Private practice with no doors and no overhead.
• You provide the expertise. We handle the rest.

• Provide therapy sessions to clients without administrative burdens.
• Handle a caseload of clients, primarily insured clients.
• Collaborate with clients and provide consistent support and guidance.

• Provide therapy to clients through a fully remote practice
• Build and maintain a strong caseload
• Manage the administrative aspects of client sessions

• Provide therapy to individuals, couples, or teens
• Build and maintain a caseload of clients
• Handle all administrative tasks related to client sessions
• Collaborate with other therapists as part of a larger community

• Provide therapy sessions to clients via a remote platform
• Handle administrative details regarding client care
• Engage with clients to understand their needs and develop appropriate treatment plans
• Collaborate with a large community of therapists for professional growth and support
• Ensure compliance with privacy regulations in client interactions
• Maintain accurate records of client sessions and progress

• Provide therapy to clients through the BetterHelp platform
• Focus on client care rather than administrative tasks
• Maintain a consistent caseload for financial stability
• Utilize BetterHelp resources to enhance professional practice