Gaming Account Associate
BetMGM
full-time
Posted on:
Location Type: Remote
Location: Missouri • Pennsylvania • United States
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Salary
💰 $21 - $28 per hour
About the role
- Provide consistent, outbound support to iGaming players through phone and email
- Encourage engagement, address routine account needs, and drive ongoing activity
- Develop, reactivate, and retain high-value customers through personalized outreach
- Conduct follow-up on campaigns and events to reinforce participation
- Capture feedback and identify new opportunities for continued engagement
Requirements
- Experience in sales and customer service within a teamwork environment
- Outstanding verbal and written communication skills
- Minimum 2 years in supporting Casino VIP experience and/or equivalent sales experience
Benefits
- Medical, Dental, Vision, Life, and Disability Insurance
- 401(k) with company match
- Pre-tax spending accounts including health care FSA and commuter savings
- Flexible paid time off
- Professional development reimbursement and ongoing skills training opportunities
- Employee resource groups
- Swag, ticket giveaways, and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communication skillsteamworkcustomer serviceoutbound supportengagementpersonalized outreachfeedback capturerelationship buildingsales experienceaccount management