BetMGM

Manager

• Define and drive the product vision and roadmap for payments and vendor management systems aligned with company goals.
• Leadership of Product Team that Identifies market trends, customer needs, and competitive landscape to inform product strategy and develops business cases for new initiatives, including ROI analysis and risk assessment.
• Own the vendor selection, onboarding, and evaluation process for third-party payment and financial service providers.
• Negotiate contracts and SLAs to ensure favorable terms and performance standards.
• Maintain strong relationships with key vendors, acting as the primary point of contact.
• Track vendor performance and conduct regular reviews to ensure alignment with business goals.
• Set KPIs and success metrics for product performance and vendor relationships.
• Lead the end-to-end product lifecycle from ideation to launch and iteration and prioritize product features and enhancements based on business impact, customer feedback, and technical feasibility.
• Collaborate with engineering, design, and data teams to deliver high-quality, scalable solutions.
• Ensure compliance with financial regulations and internal risk policies in all payment-related products.
• Manage and optimize payment processing infrastructure, including gateways, processors, and alternative payment methods.
• Implement feedback loops from users and stakeholders to continuously improve products and processes.

Senior Manager, Payments, Product, and Vendors

Accounts Payable

• Review/Approve and raise purchase orders on the company procurement system
• Monitor the purchase order approval flow to ensure timely approvals
• Work closely with business stakeholders to receipt goods and services when appropriate
• Weekly review and approval of expenses on Concur
• Create/support and maintain credit card holders account and inquiries
• Complete monthly credit card reconciliations in Concur
• Create and Maintain vendor files to ensure all information is complete, i.e., W9s, ACH payment information
• Provide support on any internal and external audit requests
• Provide support to their direct manager, Controller, CFO and wider finance team with ad-hoc requests as required
• Support all aspects of AP functions as needed
• Assist with Travel related payment issues such as Hotel confirmation.

AP Analyst

Compliance

• Responsible for managing the creation and implementation of processes and procedures related to Marketing Compliance as dictated by the regulatory requirements of each jurisdiction within which the company operates
• Develop and maintain Marketing internal controls in adherence to specific jurisdiction’s online gaming and sports wagering regulations
• Develop and maintain Marketing Terms and Conditions in adherence to specific jurisdiction’s online gaming and sports wagering regulations
• Directly interface with regulators in every jurisdiction and serve as a POC in all jurisdictions for Marketing Compliance related matters
• Maintain business as usual functions in existing jurisdictions and ensure updates are made in adherence to rule changes, regulatory directives and operational enhancements for marketing compliance
• Continuously identify areas of opportunity for improvement in processes and take the lead in establishing required revisions to existing processes in order to resolve those opportunities
• Continuously monitor updates to online gaming and sports wagering Marketing regulations
• Continuously monitor updates to Responsible Gaming and disclaimer language required in all jurisdictions
• Manage the review and submission process for Marketing promotions and creative assets in all jurisdictions
• Effectively communicate Marketing requirements to various departments for new and active jurisdictions
• Work closely with Responsible Gaming Compliance Analysts and BetMGM Marketing to ensure integrity and propriety of all marketing and advertising assets produced by the Company
• Work cross-functionally across departments within the Company, often switching between competing priorities on a daily and weekly basis
• Assists with periodic reviews of products and services, ensuring compliance with regulations or detecting potential areas of non-compliance
• Provide all departments with Marketing compliance guidance and support
• Respond to all issues relating to Marketing Compliance operations in assigned states where the Company offers iGaming, Online Sports Wagering and/or a retail sportsbook
• Work with the various regulatory bodies to address incidents of non-compliance by the Company should they occur and help to create and implement remedial plans in the event of such occurrence
• Conduct research to prepare clear, concise and complete reports, correspondence and other communications materials on complex regulatory topics
• Performs other related duties as assigned by the Marketing Compliance Manager

Marketing Compliance Analyst

• Develop and maintain Responsible Gaming specific internal controls in adherence to specific jurisdiction’s online gaming and sports wagering regulations.
• Responsible for managing the creation and implementation of processes and procedures related to Responsible Gaming as dictated by the regulatory requirements of each jurisdiction within which the company operates;
• Develop and maintain Terms and Conditions and Responsible Gaming Plan content in adherence to specific jurisdiction’s online gaming and sports wagering regulations.
• Directly interface with regulators in every jurisdiction and serve as a POC in all jurisdictions for Responsible Gaming Compliance related matters;
• Maintain business as usual functions in existing jurisdictions and ensure updates are made in adherence to rule changes, regulatory directives and operational enhancements for responsible gaming compliance;
• Continuously identify areas of opportunity for improvement in processes and take the lead in establishing required revisions to existing processes in order to resolve those opportunities;
• Continuously monitor updates to online gaming and sports wagering regulations as it relates to Responsible Gaming.
• Effectively communicate Responsible Gaming requirements to various departments for new and active jurisdictions.
• Maintain effective procedure for implementing self-exclusion lists across all jurisdictions.
• Work closely with Marketing Compliance and BetMGM Marketing to ensure integrity and propriety of all marketing and advertising assets produced by the Company.
• Work cross-functionally across departments within the Company, often switching between competing priorities on a daily and weekly basis.
• Assists with periodic reviews of products and services, ensuring compliance with regulations or detecting potential areas of non-compliance.
• Provide all departments with compliance guidance and support.
• Respond to all issues relating to the regulatory compliance operation in assigned states where the Company offers iGaming, Online Sports Wagering and/or a retail sportsbook.
• Work with the various regulatory bodies to address incidents of non-compliance by the Company should they occur and help to create and implement remedial plans in the event of such occurrence.
• Conduct research to prepare clear, concise and complete reports, correspondence and other communications materials on complex regulatory topics.
• Performs other related duties as assigned by the Responsible Gaming Compliance Manager.
• Collect, analyze and summarize information related to complaint management and suspicious activity reporting.

Compliance Analyst, Responsible Gaming

Security Engineer

• Manage all security- and surveillance-related operational matters of various properties and their events.
• This includes leading Senior Managers and providing effective leadership and guidance during any major crisis/incidents
• Support leadership with the implementation and execution of strategic goals to deliver guest service using feedback and data with a proactive approach; manage the delivery and measurement of guest service consistent with the property's core service standards.
• Support leadership and facilities personnel in all BetMGM properties, including those headquartered in Jersey City, NJ, as well as all affiliate/partnership properties
• Provide ongoing safety and security consultation to the entire BetMGM organization, including, but not limited to: supporting ongoing yearly training efforts such as active shooter, OSHA, and emergency preparedness
• Develop an understanding of all relevant local, state, and federal laws and maintain a good working relationship with local law enforcement, gaming agents, and other regulatory officials/bodies
• Collaborate, as needed, with local law enforcement to uphold law and order in the facility, maintain guest/team member safety, and respond to and handle emergency situations
• Promptly address all guest and team member questions or concerns, either directly or by involving the appropriate department, supervisor, or manager to ensure accurate information or effective resolution
• Lead all facility functions for the company, including but not limited to: ensuring all equipment and building functions are maintained and working properly
• Lead emergency response center duties and respond to emergency events, as needed
• Provide clear guidance and support during emergency situations, including evacuations, severe weather, natural disasters, and security threats
• Offer recommendations to help resolve incidents effectively and minimize impact to the business
• Manage relationships with Security / Surveillance and Facilities vendors, including reviewing contracts to ensure alignment with business needs and compliance with company standards
• Manage vendors to ensure completion of work orders and contracted services
• Oversee the planning and execution of new facility builds for Security and Surveillance, including access control systems, security assessments, surveillance infrastructure, and overall coordination across all managed areas
• Ensure policies/procedures and compliance standards are followed and maintained
• Maintain knowledge of company internal controls, policies, regulations, and procedures
• Implement Human Resources initiatives focused on fostering a collaborative and respectful work environment.
• Drive efforts in performance feedback, recognition, team member engagement, effective hiring, training, and succession planning, aligning with the company’s commitment to culture and belonging
• Ensure proper reporting and communication between surveillance and security as it pertains to incident reports and regulatory items
• Maintain oversight of key control and issuance of team member badges and permits
• Perform other job-related duties as deemed necessary or assigned by the Chief Legal Officer

Director, Security and Surveillance

Data Scientist

• Develop and deploy machine learning models to drive personalized recommendations and user experiences across business units
• Perform analysis on large and complex data sets utilizing relevant tools (SQL, Python, Spark) and provide strategic contributions
• Use statistical and machine learning techniques to segment users and predict future behaviors, developing automated logic and decision algorithms to deliver a better experience to the customer
• Lead projects from start to finish, set proper expectations, and collaborate with other data scientists, ML engineers, and product managers to communicate technical findings and support data driven decision making
• Oversee the integration and deployment of cross-functional and cross-organizational projects, developing process improvements and technical leadership
• Stay up to date on the latest advancements in data science and leverage cutting edge technology
• Mentor, brainstorm with, and enable others within the DS team and broader Data organization

Senior Data Scientist

Public Relations

• Analyze and compile odds, line movement, and notable betting information for the NFL, MLB, NBA, NHL, PGA, and numerous other league events and markets to shape BetMGM’s brand image, awareness, and narrative on various media
• Satisfy media and press inquiries concerning sportsbook information and notable betting statistics
• Produce and present summarizations of betting data and media coverage to showcase media presence and industry growth
• Communicate cross functionally to ensure integrity, legal compliance, accuracy of data, and a positive public image

PR Data Insights Coordinator

Customer Success Manager

• Responsible for daily campaign execution, manage customer communication through email, push notification and onsite channels and ensure the best possible tailor-made outcome for local market needs within the Lifecycle team as outlined by the CRM Lifecycle Manager.
• Be the creative counterpart for the CRM Lifecycle Manager to ensure promotions are relevant, engaging and from a business perspective sound.
• Support in campaign brief creation to the CRM operations team.
• Coming up with new concepts to drive customer reactivation.
• Deployment of a reward strategy that will maximize customer reactivation.
• Work with CRM systems and tools to ensure flawless delivery for all Customer Segments at all times.
• Making sure campaigns have been thoroughly tested before presented to customers.
• Working closely with the CRM Operations team to make sure deadlines are met.
• Measure campaign performance and feedback results into the Senior Sports Manager.
• Ensuring that Customer Journeys are flawless, all hyperlinks work and there are no errors.
• Other required duties assigned by the Sr. CRM Lifecycle Manager.
• Must be able to stand or sit and operate computers and other technological devices for extended periods of time.

CRM Lifecycle Associate

Risk

• Responsible for the ongoing technical support related to online casino for the BetMGM platform
• Work with Casino Technical Managers and Sr. Manager, Casino Governance to develop and implement the overall Casino Strategy
• Handle technical integrations, features, content roadmap and launch plan & technical supplier management gaming operations and regulatory approvals
• Assist with new casino supplier integrations and technical improvements to existing casino offerings
• Assist with game, integration, and casino product submissions to state regulatory bodies where online casinos are applicable
• Maintain casino games certification and approval repository for State and independent test laboratories
• Communicate relevant regulatory changes and/or technical requirements to responsible teams
• Drive growth & value by being ‘best in class’, differentiated to competitors & commercially leads the market and is as profitable as possible
• Work with BI to identify product and customer opportunities and create, with the team, plans to capitalize on them
• Support internal and external queries to help resolve casino related issues
• Ensure technology and operational activities are conducted in conformity with all applicable State laws, regulations, and internal policies and procedures

Casino Governance Engineer

Product Designer

• Collaborate with product managers, user researchers, content strategists, engineers, and other designers on product direction and delivery in a fast-paced, rapidly changing environment.
• Consider how design supports the company objectives , product vision and team’s goals.
• Clearly communicate and represent the user's perspective at every level, including accessibility, usability, demographic, persona, and overall user experience.
• Transform insights and requirements into experiences that feel intentional to diverse audiences.
• Support the facilitation of workshops leveraging design thinking methods for collaboration, prioritization, and brainstorming.
• Understand the importance of User Research and Data Science to define what qualitative and quantitative data will be important in your work.
• Partner with those teams throughout the design and development process, becoming familiar with different data collection techniques and adapt work based on data analysis.
• Create detailed user flows, product maps, wireframes, high fidelity visuals, etc. based on requirements from Product Management and communicate UX clearly to relevant teams.
• Understand and incorporate complex regulatory, business, and technical requirements to maintain privacy, accountability, and user control.
• Utilize our design system and best practices into your product design process.
• Partner with the Design System Team in implementation and evolution of the system.
• Prototype user journeys and flows for user research.
• Share early and often, gather and provide constructive feedback, and quickly iterate on designs.

Designer II, User Experience

Financial Crime

• The primary responsibility of the AML Compliance Specialist is to assist BetMGM’s AML compliance program to identify and report possible suspicious activity, money laundering, and/or violations of Title 31 regulations. Adhere to compliance with a focus on investigation, research, and analyses of financial transactions and customer data across all lines of business. The AML Compliance Specialist will also complete financial audits of BetMGM’s retail sports books, ensuring the accurate and appropriate filing of any appliable Currency Transaction Reports (CTRs) or Book Wagering Reports (BWRs). All duties are to be performed in accordance with BetMGM’s policies, practices, and procedures.
Responsibilities Review and analyze transactions utilizing internal and external systems and tools Partner and communicate with team members across the organization and external partners to gather information and develop comprehensive investigations Perform AML investigations by reviewing and analyzing financial transactions and customer data Prepare reports that clearly describe gaming transaction details, analyses, and investigation findings to support recommendations to AML Analysts Monitor all business units to ensure compliance with Federal Bank Secrecy Act (BSA) Title 31, and applicable State and Federal reporting requirements Act as a front-line resource for the business groups and escalation point regarding compliance with Title 31, CTRs, and state reporting requirements Perform diverse duties and ad-hoc projects to support the AML/SAR requirements Proactively identify potential suspicious activity and provides updates to Compliance Management Conduct due diligence using World Compliance/LexisNexis, and/or other Internet-based investigative tools Maintain solid knowledge of State/Federal Regulation, MICS, ICS, Titles and Codes and related guidance issued by FinCEN as they pertain to a casino environment Conduct reviews focused on detecting suspicious activity for purposes of filing Suspicious Activity Reports Perform related due diligence on patron accounts/deposits/payments Complete daily Currency Transaction Report (CTR) and race & sports book audits and summarize findings in a clear and concise manner Provide ongoing compliance reporting to Anti-Money Laundering Compliance Management Verify transactions are into the electronic MTL and other casino systems to ensure compliance with Title 31 Generate and review CTRs and Book Wagering Reports for submission to FinCEN and/or the applicable regulatory body Cite exception reports to operating departments for instances of non-compliance Adapt quickly and effectively to procedural changes; assist with special projects Must have highest level of professional ethics and integrity Confidentiality is an essential element of this job Perform other related duties as assigned
Qualifications Proof of authorization/eligibility to work in the United States Bachelor’s degree preferred Ability to communicate proficiently and effectively in English, both in spoken and written form 1+ year experience in a casino, bank, or other financial institution preferred 1+ year experience in the areas of research, analysis, and documentation of findings related to customer financial transactions for Title 31 compliance preferred Demonstrated experience in reviewing customer transactions for potential suspicious activity and performing anti-money laundering investigations Working knowledge of regulations under Title 31 of the US Code of Federal Regulations and guidance from the Financial Crimes Enforcement Network (FinCEN) Must possess intermediate knowledge of computer software applications, including Microsoft Excel and Word Must be detail oriented and have excellent writing skills Strong interpersonal skills with the ability to communicate effectively to members of different backgrounds and levels of experience Ability to stand, sit, walk, bend, reach, lift, and operate computers and other technological devices for extended periods of time Must be able to stand or sit and operate computers and other technological devices for extended periods of time

AML Compliance Specialist

Project Manager

We're looking for a project manager who thrives in ambiguity, moves fast with incomplete information, and brings structure when it's necessary.
Sitting at the intersection of project management, program coordination, portfolio strategy, and delivery execution, this is a unique individual contributor role crafted for someone who gets energy from wearing multiple hats and solving tough, cross-functional challenges.
Partner closely with marketing, strategy, commercial, product, engineering, operations, and compliance teams to bring clarity, momentum, and outcomes to highly fluid, complex initiatives.
Own the delivery of critical initiatives that span multiple disciplines - whether it's a last-minute compliance pivot, a rapid new market rollout, or a first of its kind new company initiative.
Maintain clear project plans, dependencies, and risk logs - even when the ground is shifting.
Facilitate planning sessions, retros, and working groups across multiple time zones and departments (even companies!).
Develop and implement contingency plans to address identified risks, ensuring minimal disruption to project outcomes.
Model multiple project scenarios (best-case, worst-case, and most likely outcomes) to prepare for uncertainties and adapt strategies dynamically.
Continuously track risk triggers and adjust plans as needed to maintain project integrity.
Dive into ambiguous, high-stakes initiatives and create clarity through structure, documentation, and communication.
Define ways of working; design lightweight processes to keep things moving without creating red tape.
Identify gaps in ownership or execution and step in as the connective tissue across teams.
Act as a trusted execution partner to cross-functional teams without having formal ownership.
Influence stakeholders at all levels with empathy, credibility, and a deep understanding of the work on the ground.
Drive accountability and alignment, not through hierarchy, but through relationships and follow-through.