BestEx Research

System Administrator

• Install, configure, and maintain operating systems, hardware, and software.
• Administer and troubleshoot LAN/Wi‑Fi, ensuring reliable connectivity and network security.
• Configure and optimize Azure cloud resources (VMs, databases, storage) for performance and cost-efficiency.
• Monitor and maintain servers, applying updates and patches to ensure uptime and security.
• Implement and manage firewalls, antivirus, and security protocols to safeguard against cyber threats.
• Provide user support for desktops, laptops, printers, and applications.
• Maintain IT asset inventory, system documentation, and vendor records.
• Plan and execute system upgrades, capacity expansions, and infrastructure improvements.
• Manage and track office assets, supplies, and equipment.
• Support attendance tracking and coordinate basic HR and admin tasks.
• Ensure office decorum and oversee vendor relationships.
• Assist with onboarding new employees, including IT setup and workspace readiness.
• Support senior management in daily activities by coordinating schedules, tasks, and requirements.
• Act as a point of contact between management, staff, and external stakeholders.
• Draft and manage business correspondence, including emails, letters, reports, and presentations.

System Administrator, IT and Office Support

Onboarding Specialist

• Lead, mentor, and develop a team of onboarding specialists and integration engineers.
• Define best practices, certification processes, and documentation standards for client onboarding.
• Serve as the senior escalation point for technical or workflow challenges during onboarding.
• Manage onboarding project timelines, ensuring delivery across multiple clients in parallel.
• Partner with sales, product, and technology leadership to align onboarding with business priorities.
• Oversee and, when needed, personally manage complex client integrations from certification to production go-live.
• Guide clients through FIX connectivity setup, certification, and custom workflow implementation.
• Ensure order routing, algo workflows, and post-trade allocations are tested and validated across asset classes.
• Communicate with senior client stakeholders (both technical and trading desks) to provide transparency and confidence throughout the onboarding process.
• Drive continuous improvement to reduce time-to-market for client onboarding.
• Establish and monitor KPIs for onboarding efficiency, client satisfaction, and go-live success rates.
• Collaborate with product and technology teams to provide feedback from onboarding that informs platform enhancements.
• Maintain deep knowledge of trading regulations, exchange rules, and evolving FIX standards to keep onboarding processes current.

Lead Onboarding Specialist, Electronic Trading Integration

QA Engineer

• Assist in designing and executing functional, regression, and integration tests
• Write, maintain, and execute manual and automated test cases for frontend and backend systems
• Collaborate with engineers and product managers to understand business requirements and ensure test coverage
• Identify, document, and track defects and inconsistencies using tools like JIRA
• Contribute to development and maintenance of automated test scripts
• Participate in sprint planning, stand-ups, and QA-related reviews
• Monitor performance and validate fixes across systems and features
• Continuously learn QA methodologies and tools to grow technical and domain expertise

Quality Assurance Engineer

• Develop and lead a comprehensive QA strategy aligned with business goals and technical requirements.
• Manage and mentor a team of QA engineers, fostering a high-performance, collaborative culture.
• Own QA deliverables across projects, ensuring quality targets are met within timelines.
• Drive test automation strategy, framework selection, and implementation for both frontend and backend systems.
• Design and oversee test plans, test cases, and traceability documentation.
• Coordinate closely with engineering and product teams throughout the development lifecycle.
• Identify and track defects, conduct root cause analysis, and drive resolution across systems.
• Champion continuous improvement in test coverage, automation, performance testing, and CI/CD workflows.
• Generate and communicate meaningful test metrics and reports to stakeholders.

System Administrator, IT and Office Support

Lead Onboarding Specialist, Electronic Trading Integration

Quality Assurance Engineer

Lead Quality Assurance Engineer