Best Western Hotels & Resorts

Design Support Associate, Design Compliance Operations

Best Western Hotels & Resorts

full-time

Posted on:

Location Type: Hybrid

Location: Phoenix • Arizona • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Supports the Onboarding Design Managers and Project Manager teams by assisting in a smooth transition of hotels from prospective property to full member status.
  • Performs administrative duties in support of new applicants and conditional members.
  • Assist with the preparation of Board materials, presentations, and documentation to ensure timely and accurate submissions.
  • Process and track updates to Property Improvement Plans (PIPs), ensuring accuracy of records.
  • Maintain organized files, reports, and project documentation to support the Onboarding Design Project Manager team.
  • Manage workflow of PIPs and related tasks through Smartsheet in conjunction with team.
  • Monitor timelines and follow up on outstanding tasks to keep onboarding projects on track.
  • Contribute to process improvements that enhance efficiency and team collaboration.
  • Identify issues and escalate to team and management where appropriate.
  • Provide general administrative support including correspondence, data entry, and reporting.

Requirements

  • Minimum 12 to 18 months related experience in a corporate, administrative environment.
  • Within an Interior Design or Architectural firm preferred
  • High school diploma or equivalent certification.
  • Previous administrative or project support experience, preferably in design, hospitality, or project management settings.
  • Basic proficiency in Microsoft Office Suite and related business software.
  • Smartsheet experience preferred.
  • Detail-oriented and strong organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Familiar with general office procedures and office equipment, databases, company organization, policies, personnel, and terminology unique to functional area assigned.
  • Intermediate verbal and interpersonal skills in dealing with others internally and externally.
  • Communicate accurate responses in assigned area.
Benefits
  • Medical/Dental/Vision available day one
  • Vacation/Sick- accruals start day one
  • Paid company holidays and personal holidays to celebrate what’s important to you
  • 401K - company contribution and match (U.S.)
  • Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
  • Employee discounts/hotel discounts
  • Free financial and health wellness programs
  • Tuition Reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
administrative supportdata entryreportingproject supportprocess improvementsProperty Improvement Plansworkflow management
Soft skills
detail-orientedstrong organizational skillsability to manage multiple prioritiesinterpersonal skillscommunication skills
Certifications
high school diplomaequivalent certification
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