Customer Support Specialist – Danish
Speakit
English-Speaking Customer Support
Best Hire Career Fairs
full-time
Posted on:
Location: 🇬🇷 Greece
Visit company websiteJob Level
Mid-LevelSenior
About the role
- You'll be the friendly first point of contact for customers via phone, email, and chat. Handle customer queries with empathy and clear communication Guide users through account, billing, and product questions Troubleshoot basic technical issues and escalate when needed Keep tidy, accurate case notes and follow up on time Hit quality, CSAT, and productivity targets
Requirements
- Fluent English (C1+) strong writing + speaking You live in Greece and have valid work rights (EU citizen or Greek residence/work permit) Customer service mindset; calm under pressure Comfortable using multiple systems while helping customers Stable home internet & quiet workspace (for WFH projects) Nice to have: Previous contact center or customer support experience Nice to have: Tech-savvy (basic troubleshooting) Nice to have: Flexibility for rotating shifts, weekends, and holidays (with compensation per project policy)
