Business Manager

Berkshire Residential Investments

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $39 - $42 per hour

About the role

  • lead efforts to optimize on-site accounting, delinquency, and collection duties for multiple communities
  • partner with the onsite property management team to effectively manage resident accounts and ledgers
  • actively pursue recovery of delinquent monies and provide list of delinquent accounts to attorneys for eviction action in accordance with state and local laws
  • help reduce current resident delinquency while helping residents to achieve sustainable outcomes
  • ensure proper handling and scheduling of evictions and abandoned units
  • research and maintain accurate resident accounts and balances and promptly make corrections where needed
  • responsible for FAS processing, sending former accounts to collection agency, processing all security deposit dispositions
  • understand, operate and manage the computer receivables systems in accordance with company policies and procedures
  • review rental applications and sign approvals or rejection of prospects
  • build and maintain a partnership with the onsite team to ensure the delivery of exceptional customer service

Requirements

  • at least three years in property management - Multifamily is preferred
  • at least two years of great Customer Service/ Sales skills
  • at least two years of experience in Account Receivables/Payables
  • past YARDI experience - strongly preferred
  • know how to get the most out of your computer software and effectively apply knowledge to solve financial and operational issues
  • best communication skills being able to keep the property teams in the know and the residents thinking you are the friendliest collectors they have ever met!
Benefits
  • 3 weeks of vacation
  • personal development plans
  • great insurance
  • 25% rent discount
  • retirement benefits
  • health care benefits
  • paid time off (sick leave, parental leave, vacation leave, PTO, etc.)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accountingdelinquency managementcollectionsFAS processingaccounts receivablesaccounts payablesrental application revieweviction schedulingfinancial issue resolution
Soft Skills
customer servicecommunicationpartnership buildingproblem-solvinginterpersonal skills