Senior Product Designer
Veeva Systems
Learning Experience Designer
Benevity
full-time
Posted on:
Location Type: Hybrid
Location: Calgary • Colorado, Utah • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead the full instructional design process, applying agile methodologies and practices to iterate quickly and respond to feedback and changing needs
- Design scalable client education programs, while maintaining and updating existing learning assets to reflect product enhancements, process changes and evolving client needs
- Collaborate with subject matter experts to translate their knowledge, processes, and workflows into clear, engaging client learning experiences
- Create high-quality, interactive learning content such as eLearning courses, microlearning, videos, toolkits, presentations, job aids, infographics, and animations
- Evaluate learning effectiveness using feedback, performance metrics, and usage data to drive continuous improvement
- Own and manage Benevity’s client-facing LMS, including content structure, tagging, maintenance, and learner experience optimization
- Use AI tools to accelerate content development, enhance quality, and increase scalability of training programs
Requirements
- 5+ years of instructional design experience, ideally in a SaaS environment with a focus on client-facing education
- Proven ability to lead the full instructional design lifecycle from needs analysis to development, delivery, and evaluation
- Strong understanding of adult learning theory, instructional design models (e.g., ADDIE, SAM), and evidence-based strategies
- Skilled in developing content across formats including eLearning, microlearning, video, presentations, job aids, and performance support resources
- Demonstrated visual design skills with a focus on layout, branding, accessibility, and learner engagement
- Proficient in tools such as Articulate Rise, Storyline, Camtasia, or similar learning development platforms
- Confident and regular use of AI tools to enhance content creation, efficiency, and scalability
- Experience managing and optimizing an LMS for client education, including structure, tagging, learner experience, and reporting
- Excellent communicator and collaborator, with a proactive approach to identifying risks and working cross-functionally
- Highly self-directed, curious, and detail-oriented with strong prioritization skills in fast-paced environments
Benefits
- Flexible hybrid approach to where we work, with no set requirement for in-office time
- Opportunities for in-person onboarding, project work, and team alignment
- Strong DEIB commitment, employee resource groups, and diverse leadership
- Accessibility and hiring accommodations for candidates with disabilities (accommodations@benevity.com)
- Global presence with teams in Canada, Spain, Switzerland, the United Kingdom, the United States, Australia
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
instructional designadult learning theoryADDIESAMcontent developmentvisual designlearner engagementneeds analysisevaluationperformance metrics
Soft skills
communicationcollaborationproactiveself-directedcuriousdetail-orientedprioritizationcross-functional teamworkrisk identificationadaptability
