Account Executive – Expand Growth
Benevity
full-time
Posted on:
Location Type: Remote
Location: Canada
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About the role
- Own and be accountable for renewals, expansions (upsell and cross-sell), user licenses, product add-ons, services, and recurring support programs
- Maintain high client retention and ensure on-time renewals
- Consistently meet or exceed core metrics including forecast accuracy, GRR, NRR, upsell, churn, and contraction
- Drive account growth by identifying cross-sell and upsell opportunities beyond the immediate negotiation
- Proactively identify risk and opportunity in client accounts and develop strategies to mitigate or capitalize
- Track and manage renewal and upsell forecasts on a weekly basis
- Leverage client data and behavior to assess account health and renewal readiness
- Build and grow relationships with executive stakeholders at high-value client accounts
- Collaborate across Sales, RevOps, Client Success, and other functions to deliver seamless client experiences
- Contribute to a positive, inclusive work environment rooted in Benevity’s values and commitment to DEI
Requirements
- Minimum 5 years of account sales experience in a SaaS environment
- Proven success managing renewals and expanding client accounts across SMB to Fortune 500 companies
- Experience developing and growing relationships with large, complex accounts
- Expertise in forecasting renewals and recurring revenue pipelines, preferably in a Client Success or Sales setting
- Strong executive presence and communication skills with the ability to convey strategic value to internal and external stakeholders
- Ability to navigate legal and contractual discussions across varied agreement types
- Demonstrated ability to collaborate cross-functionally across Sales, RevOps, and Client Success
- Strong process orientation, financial acumen, and negotiation skills
- High-energy, team-first mindset and adaptability in a dynamic, evolving environment
Benefits
- Health insurance
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account salesrenewals managementupsellingcross-sellingforecastingrecurring revenuecontract negotiationfinancial acumenclient data analysis
Soft Skills
communication skillsexecutive presencerelationship buildingcollaborationprocess orientationnegotiation skillsteam-first mindsetadaptabilitystrategic value conveyance