Benefact Group

Operations Performance Consultant

Benefact Group

full-time

Posted on:

Location Type: Hybrid

Location: Taunton • United Kingdom

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Salary

💰 £31,000 per year

About the role

  • Designing, delivering and maintaining the Conduct, Training and Competence and Consumer Duty plans.
  • Promoting and maintaining a culture of compliance, putting clients first.
  • Implementing and delivering a Training and Competency structure.
  • Providing training needs analysis and recommendations to Regional Directors.
  • Ensuring consistent adherence to processes and practices through the organisation and management of the training and competency plan.
  • Maintaining own technical competence with in-depth knowledge of all relevant products, market trends and underwriting guidelines.

Requirements

  • Inspire people through motivational coaching and training.
  • Ability to lead a team and create a followership in a regulated, compliant and client focussed environment.
  • Be confident and capable in communicating, presenting, networking, managing relationships, and providing an excellent client experience.
  • Excellent interpersonal skills with the ability to communicate well verbally and in the written word.
  • Driven to be proactive to new challenges and positively shape the desired opportunities and outcomes.
  • Chartered Insurance Institute or an equivalent industry recognised qualification.
  • Previous experience within the UK Insurance industry.
Benefits
  • 28 days annual leave plus bank holidays
  • Your birthday off
  • Group Personal Pension
  • Bonus scheme
  • A holiday buy scheme
  • An array of health and wellbeing benefits
  • Company cash plan
  • Income protection and life assurance
  • Enhanced sick pay and parental leave
  • Support and funding toward study and professional qualifications
  • Paid time off for volunteering
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
training needs analysistraining and competency structurecomplianceclient experiencetechnical competencemarket trendsunderwriting guidelines
Soft Skills
motivational coachingleadershipcommunicationpresentationnetworkingrelationship managementinterpersonal skillsproactive problem-solving
Certifications
Chartered Insurance Instituteindustry recognised qualification