Benchmark Mortgage

Content Manager

• Shape the company’s voice and storytelling across every channel.
• Develop brand messaging, campaigns, and internal communications that engage audiences.
• Lead creation of clear, compelling, and brand-aligned messaging across all marketing channels.
• Establish brand voice guidelines and ensure consistency across platforms.
• Oversee content strategy for B2C marketing, B2B recruiting, and internal communications.
• Manage internal and external writers, editors, and content partners.

Content Director

Underwriter

• Oversee the wholesale underwriting process; develop and implement new procedures to increase quality and efficiency while maintaining a high level of customer service.
• Train wholesale underwriters and operations staff on underwriting process as needed.
• Collaborate with various department managers regarding underwriting concerns, trends, and for process improvements.
• Ensure loans are underwritten to guidelines that are compliant with state and federal laws and regulations.
• Establish and monitor performance metrics within the department, identifying deficiencies and addressing as needed.
• Other duties as assigned.

Wholesale Underwriting Manager

Human Resources

• Communicate and administer human resource policies and procedures.
• Respond to employee relations issues and conduct investigations.
• Assist with the administration of company benefits.
• Coordinate Company unemployment responses.
• Partner with managers to create and update job descriptions.
• Assist with employee onboarding and offboarding.
• Serve as a subject matter expert on ADP and ensure data integrity within the system.
• Remain current on evolving regulations and legal requirements to minimize legal risk.

Human Resources Generalist

Project Manager

• Ensure operational organization and alignment for the entire Marketing Department
• Coordinate the advancement of projects, campaigns, and initiatives to meet overall strategic goals
• Manage timelines, deliverables, and project flows for the Marketing department
• Coordinate across creative, content, digital, other departments, and external vendors
• Maintain Marketing calendars, budgets, and asset libraries
• Assist with marketing automation workflows, analytics, and administrative tasks

Marketing Project Coordinator

Product Manager

• Develop and execute the Company’s product strategy, aligning it with overall business objectives and market trends.
• Identify and pursue new product opportunities, with innovative solutions that meet customer needs.
• Perform market research and analysis, margin analysis, as well as utilize feedback from sales partners to understand market dynamics and inform product decisions.
• Collaborate with other departments, including sales, marketing, technology and compliance to ensure product and strategy alignment.
• Oversee the development of new products from requirements and testing to implementation and training.
• Ensure that existing products are maintained and updated in accordance with changes to programs and guidelines so as to stay competitive.
• Other duties as assigned.

Content Director

Wholesale Underwriting Manager

Human Resources Generalist

Marketing Project Coordinator

VP of Product Management