Interim Senior Operations Specialist – Business Development
FARFETCH
BDR Team Lead
Ben
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Senior
About the role
- Manage and mentor the BDR team, ensuring their continuous development through coaching, training, and performance feedback.
- Set clear objectives, track progress, and drive accountability to exceed team goals.
- Establish a culture of excellence, motivation, and continuous improvement within the team.
- Pursue both individual and team goals and work towards monthly targets and KPIs
- As an experienced BDR, you will still be contributing to the outbound Sales Pipeline by delivering a reduced number of SQOs a month.
- Work closely with Marketing to improve lead quality and conversion rates.
- Ensure alignment between outbound prospecting efforts and marketing campaigns for maximum efficiency.
- Analyse outreach effectiveness and provide insights to enhance messaging and engagement.
- Optimise and review our current tooling, internal processes, with a focus on creating and building upon the frameworks that enable our team to efficiently target and convert enterprise opportunities.
- Oversee the execution of outbound prospecting campaigns across multiple channels
- Support BDRs in identifying and qualifying high-potential prospects that align with Ben’s ideal customer profile.
- Collaborate with AEs to ensure seamless handover of high-quality leads and maximise conversion rates.
- Define and track key performance metrics
- Use data-driven insights to continuously refine prospecting strategies and improve team efficiency.
- Implement and refine best practices for productivity, tools, and workflows.
- Work with our RevOps team to provide regular pipeline performance updates and monthly forecasts to our sales leadership team
Requirements
- Proven experience in sales management: You’ve led or coached a team of BDRs/Sales Development Representatives (SDRs) and have a track record of developing talent.
- Strong coaching and mentoring skills: You’re passionate about helping people grow, and you know how to bring out the best in a sales team.
- Results-driven mindset: You thrive on setting targets and exceeding them, with a keen ability to track, analyse, and optimise performance.
- Excellent collaboration skills: You work well with cross-functional teams, particularly Marketing and Sales, to ensure strategic alignment and continuous improvement.
- Process-oriented with a data-driven approach: You understand sales metrics, can interpret data effectively, and use it to improve outreach strategies and team performance.
- Experience with sales tools and technology: Familiarity with platforms like HubSpot, Outreach, and LinkedIn Sales Navigator is a plus.
- A passion for outbound sales and demand generation: You enjoy refining strategies, testing new approaches, and driving pipeline growth through effective outreach.
Benefits
- Competitive base salary + equity, so you own what you build
- £100 monthly personal Ben Balance: for whatever works for you, whether that's Netflix, Spotify, or a really expensive cup of coffee! This allowance will increase by £50 for each year of service until you reach £250
- Weekly lunch provided in office so you can spend quality time with the team over some tasty food!
- 28 days of holidays a year plus bank holidays, and an option to buy or sell 5 days per year. Also, your holiday entitlement will increase to 30 days at your 3rd year of service!
- Work-from-abroad scheme, so you can support your travels, enjoy an extended holiday, or visit loved ones.
- Enhanced parental leave and workplace nursery scheme to support with the cost of childcare in a nursery setting
- Comprehensive Private Medical Insurance
- Funded Life Assurance cover with the option to voluntarily increase - this also includes an annual health check
- Comprehensive and tailored mental health support and professional coaching through a leading provider
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales managementcoachingmentoringperformance analysisdata-driven insightsoutbound salesdemand generationpipeline growthKPI trackingprospecting strategies
Soft skills
results-driven mindsetcollaborationprocess-orientedcommunicationmotivationcontinuous improvementteam leadershipaccountabilitycoaching skillsstrategic alignment
