Business Analyst I – Membership Accounting
Centene Corporation
Inside Sales Representative
BeMo Academic Consulting
full-time
Posted on:
Origin: • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Educate prospective students about BeMo's products and services via email, phone, and live chat and convert them into paying students (warm inbound leads only)
- Provide exceptional customer support to current students via email, phone, and live chat as-needed
- Create and maintain detailed student records and records of student acquisition
- Continuously create and implement new strategies to improve customer support and student acquisition
- Provide administrative support by helping consultants troubleshoot online systems and platforms
- Store and analyze simple data using Excel/spreadsheets for the Student Support team
- Handle highly confidential documents with extreme care
- Participate in a multi-step hiring process including skills assessment, virtual/phone interview, video conference interviews, and reference checks
Requirements
- Zero experience required for this role (preferred 3-5 years of experience in sales)
- Preferred minimum of 3-5 years sales experience
- Proficient with technology and a passion for learning new tools
- Well-versed with online research
- Self-directed learner with ability to systematically experiment to improve procedures
- Proficient with Microsoft Excel and PowerPoint; willingness to learn new software
- Ability to handle highly confidential documents with extreme care
- Availability to work evenings and weekends (able to work Monday–Friday 3pm–11pm EST and Saturdays/Sundays 3pm–11pm EST)
- Availability to attend daily training from 3:00–4:30pm EST
- Bilingualism (English and French) considered an asset
- Ideally located in Canada (job targets Canadian applicants)
