Belmark inc

General

• Serve as the primary liaison for onboarding and educating customers on commercial graphics processes, ensuring a seamless transition from project concept to production.
• Collaborate cross-functionally with customers, sales, design, account services, technical services, graphics production, and manufacturing teams to develop, streamline, and commercialize new projects, revisions, and process improvements.
• Provide guidance on file specifications, artwork setup, print recommendations, and graphic solutions to optimize production quality and efficiency.
• Drive adoption of Graphics Direct ordering by improving customer education, identifying process enhancements, and increasing the speed and accuracy of graphic order processing from entry through proof approval.
• On-board new customers to understand and utilize our commercialized print specifications to improve speed and quality of the Proofing process.
• Provide hands-on education to customers, designers and sales representatives regarding BELMARKs graphics, printing and converting capabilities, specifications and tolerances to optimize speed and quality.
• Evaluate customer/designer supplied art files/print images and consult with customers on packaging designs to improve the overall appearance, marketability, and printability of the customers design based on BELMARKs file specifications and tolerances in a specific business unit.
• This may include preproduction meetings with the customer, external designers/design firms or internal production personnel.
• Commercialize customer accounts upon demonstration of file specification conformance to allow future artwork projects to process via Graphics Direct.
• Continually work with customers to reduce the frequency of deviations to our file specifications.
• When necessary, document agreed upon file deviations from specifications in the Graphics Master Design record to allow for Graphics Direct.
• Continually promote and educate customers on the advantages of BELMARKs branded Trident and Trident MAX print formats.
• Serve as the internal voice of the customer for graphic design questions regarding projects from Sales, Account Service, Customers/Designers and internal graphics team.
• Must learn and exhibit comprehensive knowledge of BELMARKs graphics/print/press/converting capabilities for a single business unit.
• Establish clear and concise guidelines and instructions for Graphics Production for files not yet eligible for Graphic Direct.
• Responsible for customers label management by family, which includes: understanding color build requirements, standardized colors used for all elements and references, etc.
• Maintain Quality/Productivity rates within department standards.
• Expected to perform presentations and training for internal and external customers.
• Assist and/or host customer internal visits for tours and/or press approvals, host online virtual press approvals, or attend online meetings and trainings.
• May travel with Sales Representatives to customers site to provide customer education.
• May coordinate, review and finalize proof approvals.
• Create references for designs.
• May provide consultation on customer designs after order is printed.
• May assist in label design/creation according to customer/BELMARK specifications.
• Document discussions and requests regarding projects.
• Work with Graphics Pre-Press to monitor graphic orders, prioritize graphic orders, expedite graphic orders, track graphic orders, and answer general questions about graphic orders.
• Review art from Graphics Pre-Press as needed.
• Responsible to follow all safety procedures as required by the role, and to nurture a food safety culture by adhering to all Safe Quality Foods requirements.
• May perform other duties as assigned by manager.

Graphics Coordinator