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Graphics Coordinator
Belmark incLiaison for onboarding customers in commercial graphics processes. Collaborating cross-functionally to optimize production quality and efficiency.
About the role
Key responsibilities & impact- Serve as the primary liaison for onboarding and educating customers on commercial graphics processes, ensuring a seamless transition from project concept to production.
- Collaborate cross-functionally with customers, sales, design, account services, technical services, graphics production, and manufacturing teams to develop, streamline, and commercialize new projects, revisions, and process improvements.
- Provide guidance on file specifications, artwork setup, print recommendations, and graphic solutions to optimize production quality and efficiency.
- Drive adoption of Graphics Direct ordering by improving customer education, identifying process enhancements, and increasing the speed and accuracy of graphic order processing from entry through proof approval.
- On-board new customers to understand and utilize our commercialized print specifications to improve speed and quality of the Proofing process.
- Provide hands-on education to customers, designers and sales representatives regarding BELMARKs graphics, printing and converting capabilities, specifications and tolerances to optimize speed and quality.
- Evaluate customer/designer supplied art files/print images and consult with customers on packaging designs to improve the overall appearance, marketability, and printability of the customers design based on BELMARKs file specifications and tolerances in a specific business unit.
- This may include preproduction meetings with the customer, external designers/design firms or internal production personnel.
- Commercialize customer accounts upon demonstration of file specification conformance to allow future artwork projects to process via Graphics Direct.
- Continually work with customers to reduce the frequency of deviations to our file specifications.
- When necessary, document agreed upon file deviations from specifications in the Graphics Master Design record to allow for Graphics Direct.
- Continually promote and educate customers on the advantages of BELMARKs branded Trident and Trident MAX print formats.
- Serve as the internal voice of the customer for graphic design questions regarding projects from Sales, Account Service, Customers/Designers and internal graphics team.
- Must learn and exhibit comprehensive knowledge of BELMARKs graphics/print/press/converting capabilities for a single business unit.
- Establish clear and concise guidelines and instructions for Graphics Production for files not yet eligible for Graphic Direct.
- Responsible for customers label management by family, which includes: understanding color build requirements, standardized colors used for all elements and references, etc.
- Maintain Quality/Productivity rates within department standards.
- Expected to perform presentations and training for internal and external customers.
- Assist and/or host customer internal visits for tours and/or press approvals, host online virtual press approvals, or attend online meetings and trainings.
- May travel with Sales Representatives to customers site to provide customer education.
- May coordinate, review and finalize proof approvals.
- Create references for designs.
- May provide consultation on customer designs after order is printed.
- May assist in label design/creation according to customer/BELMARK specifications.
- Document discussions and requests regarding projects.
- Work with Graphics Pre-Press to monitor graphic orders, prioritize graphic orders, expedite graphic orders, track graphic orders, and answer general questions about graphic orders.
- Review art from Graphics Pre-Press as needed.
- Responsible to follow all safety procedures as required by the role, and to nurture a food safety culture by adhering to all Safe Quality Foods requirements.
- May perform other duties as assigned by manager.
Requirements
What you’ll need- Requires any combination equivalent to graduation from High School, minimum two (2) years of college/Tech School, and/or minimum three (3) years of related printing
- Knowledge of and the ability to effectively utilize the English language.
- Experience in flexographic and/or offset graphics experience.
- Understanding a variety of packaging machinery concerning eyemarks, cut off tolerances, layouts, etc.
- Knowledge of design specifications, die/template configurations and graphic art services.
- Have general knowledge of legal requirements-e.g. NLEA, UPC, etc.
- Knowledge of and the ability to effectively utilize the English language.
- Ability to add, subtract, multiply and divide whole numbers, decimals and fractions.
- Ability to operate a Macintosh computer and understand appropriate design applications (Illustrator, Photoshop, etc.).
- Ability to operate a variety of standard office equipment.
- Ability to read, comprehend and follow detailed written and oral instructions.
- Must have excellent interpersonal skills.
- Ability to meet deadlines.
- May be required to work some overtime.
- Requires nearly constant concentration and attention to detail.
- Must be able to communicate and answer questions in a professional and friendly manner.
- Must be able to resolve questions, handle conflict and make effective decisions under pressure.
- Ability to give, receive and analyze information.
- Ability to formulate work plans, prepare written materials and articulate goals and action plans.
- May require some travel.
Benefits
Comp & perks- Health Insurance
- Dental Insurance
- Term Life Insurance
- Flexible Spending Account
- 401(k) & Profit Sharing Plan
- Paid Vacation, Personal Time & Holidays
- Employee Assistance Program
- On-site Health Clinic
- On-site Fitness Center
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Graphic Design SpecificationsPackaging Machinery KnowledgeDie/Template ConfigurationsMathematical ProficiencyAttention to Detail
Soft Skills
Excellent Interpersonal SkillsConflict ResolutionEffective Decision-MakingProfessional CommunicationAbility to Meet Deadlines