Customer Service Operator
Becklar Monitoring
part-time
Posted on:
Location Type: Office
Location: Ogden • Utah • United States
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Salary
💰 $17 - $17 per hour
About the role
- Process alarm signals quickly, accurately and professionally while managing stressful situations.
- Dispatch the proper authorities to subscribers' locations in emergencies, verify that help is on the way, and notify responsible parties.
- Assist our alarm company partners with alarm system tests to ensure subscriber's alarms are working properly.
- Accurately document all responses for the alarm on the computer.
- Learn and use new software to complete multiple tasks.
- Engage in ongoing training and development opportunities to ensure the accurate handling of alarms and to foster your professional growth with our team.
Requirements
- Must be 18 years of age or older with a high school diploma or GED
- Must be available to work Day/Early morning shifts
- Prior customer service experience preferred
- Ability to type a minimum of 40 wpm
- Must be willing to work 1 weekend day each week or every other weekend
- Must be willing to work holidays
- Must be able to pass a 2 week fully-paid training class
- Must be able to pass a pre-employment drug test and background check.
Benefits
- Tuition reimbursement up to $1,000+/year
- Free mental health assistance
- 401k match for all employees
- Company parties
- Weekly pay days
- Professional development and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
alarm signal processingdocumentationtyping (40 wpm)
Soft skills
stress managementcustomer serviceprofessional growth
Certifications
high school diplomaGED